Reviewer: Mary-Frances Mullins
I must admit the facility was a bit run down looking when we pulled in. However, when we were walked into the Dolphin area it was well maintained and clean. The instructors were fabulous. Marco had our family and he was so impressive; a total professional and clearly loved his job! My favorite part of the Royal Swim was that it was just our family and we got so much time interacting with the dolphins! I would 100% do it again. The other reviews were correct, the pictures were WAY too expensive. There is just no way around it, we had this amazing experience with the dolphins and then we felt really ripped off when picture time came. It was a disappointment because the dolphin Royal Swim itself was so fun.
Reviewer: Beth McCadden
The best excursion ever! I would highly recommend this for everyone. Our trainer was excellent and spent a lot of time with us. Watson was our dolphin and he was great! The photographer was amazing as well.
I thoroughly had a great experience swimming with the Dolphins. Prior to swimming with the Dolphins I had some free time to set up pictures working with Abba was a wonderful experience. Abba was thorough, patient, and fantastic to work with. After explaining the picture packages he answered any questions I had about the dolphins, he was a great part of the team and so sweet! He really helped make me feel at ease with my interaction with the dolphins. I definitely plan to return if I am ever in St. Kitts again.
We enjoyed the interaction with the dolphins a lot. However, you definitely feel scammed because you are not allowed to take any photos. The company takes all the photos then charges you $35 per print or $130 for all the photos. They weren't particularly friendly in the office either. The dolphins were great. The people were meh.
The people who were working with the Dolphins knew their stuff and were great. The girls running the shop and check in were rude and didn't know their job. They acted like we were bothering them. They didn't know or bothered to relay to any of us there (the parents) what we needed to do or where we should go to be out of everyone's way. All I needed was for someone to point and say go there. I pretty much know what that means.
When booking this adventure it stated 3 hours with dolphins and that is why I paid more. The Royal group got maybe 15 min more than the regular group and got to play with 2 dolphins instead of one. When buying pictures you can negotiate price. I only had cash and got our whole CD of pics for much less than others around me.
Reviewer: Tj and jt
Excellently put together. Knowledgeable trainors, so much fun! Great pictures!
The dolphins and trainers were fabulous!