First of all, my husband was a little hesitant as we walked to the meeting place senor frogs. But trust me it is safe when you get there and you will see many other people waiting on the boat. Dolphins experience was awesome as they do many tricks we didn’t buy pics I had all intention to buy but pics itself wasn’t so great. One thing to remember please bring water shoes I didn’t bring them and my feet were hurt like crazy as the sand under water is rough.
Reviewer: Deborah Todd
This excursion was one of the best ones we’ve taken. A lot of the cruise ship excursions got cancelled but ours wasn’t. The water was a little rough going over, but the sun was out and it was beautiful. The trainer was very knowledgeable and friendly. He kept asking us if we had questions also. I would highly recommend it!
Best part of my vacation! The encounter was awesome and informative. I thought the price for photos was over the top. I probably would have purchased them if they offered more reasonable photo package options.
Reviewer: Jim Tennyson
The trainers for the dolphins were very nice and had us interact with the dolphin more than I have at other places. The price on the pictures was not outrageous as others have indicated.
Fun. 30 minutes boat ride to get there. The island is shared with some other vacation lines. There are toys and floats available to rent. We were unable to kayak like we wanted since the water was too rough. Dolphin experience is fun. They are strict about only purchasing their picture package.
Reviewer: Cory Kitzan
Recommended. This was the unique birthday experience I was looking for. I was very happy with my choice. We spent about 45 minutes with the dolphin and trainer. We learned a lot about dolphins, got a kiss, and got to touch the dolphin many times, including his teeth and tongue. The water was waist deep. No swimming needed. They take pictures, which a person can buy afterwards, which I did and love.
Reviewer: Kristi Searle
Our family enjoyed a lovely day on this island! The dolphin encounter was spectacular and our time on the beach was perfect. The island is beautiful and clean with very friendly staff. While you can not take your own pictures during the dolphin encounter, there is a photographer capturing the moments. Our pictures turned out great and we thought the price ($120) for the entire CD of pictures wasn't bad. Highly recommend!
Reviewer: Alan Mckenzie
For the price it is a great opportunity to get to see and feel a dolphin up close and give it a kiss. Photos were way over priced so we only have a mental picture of the adventure as no personal photo taking is allowed. Nice beach as part of the island and the tour. Recommended.
Reviewer: Abdij Bhat
It was a wonderful experience. We had done Swimming with the Dolphins in Cozumel. My daughter is a Dolphin fanatic and wanted to this activity! I was very reluctant, yet succumbed. It turned out to be a very good choice. Balmoral island is excellent. We had fun with the dolphins. The beach was good, clear water. We did some snorkeling. The restaurant prepared us special vegetarian food :) We rested on the beach (lots of seats, shaded seats etc.). All in all, good day
Reviewer: Renee Wilson
Excellent port adventure, exceeded our expections. Staff were knowledgeable, friendly and welcoming. We did not feel rushed with our time with the dolphin and the guide (I think her name was Tracy?) was very engaging. She was very kind to my inquisitive 8 year old son and answered all our questions with patience. Pictures were expensive but we knew that going in and were happy that all three of us were included for one price, which was somewhere around $200 canadian for all video, pictures of us with the dolphin and stock photos of all the dolphins and resort. Highly recommend and would probably even do it again! The ferry took about a half hour to get there, and the only bummer was that if you missed the ferry you had to wait another half hour to get back. Having said that you could always just use that time to swim in the lovely beach that was right there, so no big deal and we did just that.
This was a beautiful island where the kids got to play in a safe beach area while we waited to swim with the dolphins. I had done a previous dolphin encounter in Jamaica at Dolphin Cove and this was hands down better. Our trainer let us interact with the dolphin anytime he was near, didn't stop the kids from touching and answered all their questions. We had a solid 30 minutes with our dolphin and even got to feed him and pet his tongue and teeth. We got this when it was on sale, so this is also a fraction of the price that you'll pay on the cruise line. We had a 5 year old and 8 year old participate with us and it was great!
We had a group of 7 and they made sure we were together. The children loved the dolphin including the adults! We even got some beach time and relaxed a bit. Photos were not too bad $117 for a group of 7 is a good deal to me. The walk to senior frogs was a little crazy but we found it easily by asking around and had plenty of time. The boat didn't leave until 30 mins after the time that they tell you. We went the first week of October and it was nice.
Reviewer: Sihoon Chung
I have had previous dolphin encounters with my kids. This is one of the best ones, place was nice and the encounter was very close and spent more time with the dolphins. We even got to touch the dolphins teeth and take pictures with them. Of course you have to pay almost $200 to get the pictures on a USB stick. I liked it better when we got pictures.
Reviewer: Aadhar Mittal
We had a wonderful and amazing experience. Its value for money.
My husband and I enjoyed the dolphin encounter. Getting up close and personal with the dolphin is something we will never forget. The trainer was very knowledgeable and friendly. Just be aware when you meet the person getting you on the boat by Senor frogs, the person didn’t really stand out or look for people. We had to find her. It takes place at Sandals private island and the beach there is beautiful!
Reviewer: ANDRE KAZANKOFF
Unfortunately pictures were so expensive
AMAZING EXPERIENCE FOR MY PRINCESS' 6th BIRTHDAY!! We had a blast! The ONLY complaint is THE PRICES TO EAT AND DRINK on the private island are RIDICULOUSLY OVERPRICED for mini portions of food and beverages. $95 to purchase ALL of our encounter photos, notably on a CD 😕
I thought this excursion was outstanding. I was nervous going into it because we booked it outside of our cruise ship, but there were no issues with that. The island itself isn't great. I mean you swim in this tiny section. And while you might expect to pay more for food....wow, that was insane. EAT BEFORE YOU GO. But we have phenomenal pictures of our family holding a dolphin. That was just too cool and as much as I loved it, my wife and kids loved it even more!
Reviewer: Moises Seraphin
So this started off as a one star. We waited almost 2 hours for the boat to come pick us up from the meeting area. But once we got there, the dolphin part was awesome. Also the customer service was great and they even helped us with a booking error we had the day before.
Reviewer: Alicia Cash
Highly recommend this excursion! It met all of our expectations and more!!
Reviewer: Tiffany Matthews
The dolphin encounter was great and the best part was the dolphins weren't forced to do anything they didn't want to do. The trainers were incredibly knowledgeable and allowed us to feed the dolphins a fish. We learned a lot and interacted so much with an incredible dolphin. I highly recommend this to anyone! We also got VIP treatment with paid lunch and drink and a private white sand beach. How can anyone say to no to that? It was perfect.
Reviewer: Nicole Young
We had a great time meeting and interacting with Mickey, our dolphin, and learning about dolphins. I didn't realize we would need water shoes for this, and I didn't bring them. Please add this to the description for others. For this I would rate 4.5 stars.
Reviewer: Milena pulido
I went two keeks ago and loved it. the staff explained everything about the dolphins and let us touch it. however, pictures were way to expensive. they should give you a cheaper option for the pictures
Reviewer: Nancy Hyatt
Great experience. Save a lot with shore excursions. The people from our ship were on the same excursion and paid a lot more
Reviewer: Diane Alicz
We all had a great time. The trainer was very knowledgeable about the animals and it was amazing getting that close to them. The pictures were so cool. Even though they were a little pricey, we felt it was worth having that keepsake. The private island is beautiful, which added to the enjoyment. We would definitely do this again!
Reviewer: Becca Alvarez
The dolphin encounter was amazing!! So much fun to watch & interact with the dolphins. I turned into a giddy kiddo myself. The private island they took us to was breathtaking!! White, soft sand with crystal clear water. Loved it!! Highly recommend!!
Reviewer: CASEY ATCHLEY
The time with the dolphins was amazing and an unforgettable experience. The island was beautiful and everyone involved with the dolphin encounter were great. Getting to the island was sketchy at best and when the representative finally walked up 30 mins late she was very unfriendly and not informative at all. The workers at the island were quite rude in my opinion. In the gift shop I was looking at the stuffed animals to purchase one and apparently I asked too many questions because she just took the animal out of my hand and put it back up. When we bought lunch we had to wait forever and turns out they forgot to call our names out when our food was ready to pick up. It probably had set there for 20 mins and not one apology or offer to fix us anything else since it had set there so long. Maybe because I am Texan we expect everyone to be polite but you will not get friendliness or politeness on this island however the dolphins and the beautiful island made up for it
Reviewer: Venugopal Ravula
We are a family of 4 with 2 boys who loved to hold the dolphin and be so close to it. The photos were taken with multiple poses, but they sell them in a bundle which was costly. They should sell at least only videos or photos, which they dont as of now.
Reviewer: Thomas Dowds
A close encounter with dolphins is such that words are insufficient. Contact with these intelligent creatures makes one realise the wonder of nature and gives one an experience like no other. Add a brilliant scenic island on which to relax and it can't get much better.
Definitely worth the money! My kids loved the dolphin encounter. The meeting location was easy to find. Staff was pleasant and island was clean. The food is extremely expensive! Also leaving the island has set times for boat shuttles... felt like hostage to the island by time we left
Reviewer: Kristy Smith
This dolphin encounter was fantastic. The wait between getting off the big boat for the transport to arrive to take us to the island was a little long, so I would advise to be adventurous and walk leisurely, visit some of the shops, and get a drink on the way to the meeting place. The ride over to the island was very pleasant and just gorgeous. Once we got to the island we played on the beach until it was our time with the dolphins. Being with the dolphin was just wonderful. Our guide was very knowledgeable, and we learned a lot from him. This is a more affordable way to get up close and personal with a dolphin if you can't/don't want to pay for a swim with the dolphin. The pictures were pricey, but the best deal is to buy the CD with all your photos and print your own. I think this excursion was well run, on time, and worth the money. I booked about 2 weeks before the cruise through Costco, which was a much better deal than buying on the cruise boat. I recommend!
Reviewer: Megan Ammirato
This was a decent trip. Getting to the island was VERY sketchy. It said it started at 9:30am, however, we never boarded a boat until 10am. And make sure you eat before you go to the island the food is WAY overpriced. Other than that, the beach was very clean, the water was gorgeous, and the dolphin experience was very cool. Be prepared to pay for the pictures. They cost as much as the excursion!
Reviewer: Mary Bunnells
This was our second time visiting Balmoral Island within the last 6 months, just my 7 year old daughter and I. It is a great, clean, safe, secure place to go, especially for two ladies traveling alone. The dolphin was amazing and the pictures were incredible to bring home. We were able to have some time on the beach before and after the dolphin experience which is an added bonus to the whole day. We were up close with the dolphin, touched him, held him for a pic and he even posed kissing us on the cheek for our pictures!! Amazing memories!!!!
Reviewer: Debbie Havens
This was a great experience for us, we enjoyed every bit of it.! The trainers were funny and polite and the dolphin was just wonderful and playful.
We had a great experience with the exception of the time to get there, and the time we have to leave the island. We got there a little early but waited in the heat for over an hour before the ferry even arrived. Must be carribean time. Also we only spent 2 hours on the island so we really did not get to enjoy the beach. The other issue is the dolphin pictures cost about $190.00 so bring credit card if you want it.
Reviewer: Joseph Samide
The family and I truly enjoyed the dolphin encounter. The trainer was very informative and the dolphin interaction was amazing.Pictures and video a bit pricey but the memories were priceless.
Reviewer: Catherine Siler
Professional and great service. Saw dolphins swimming up close, petted them saw them do tricks. There was a good amount of waiting for the next group to go before us, but Sandals beach was right there to enjoy.
Reviewer: Luciana Brown
Overall experience was very good. Tour guides were on time and boat ride was smooth. When you get to the island you get to spend the whole day there since pick up time boat is close to departure time of ship. Dolphin encounter was excellent, you get to touch and kiss the dilohins in an enclosed ocean area. Food an drinks on the island are very expensive.
This was the most amazing 😉 excursion I ever experienced! It was so awesome and amazing. People were friendly and dolphins were soooo cute. Amazing staff!
This was a great excursion and I would recommend it for my friends. The staff were professional and informative. The pictures and video were expensive but It will be a great memory.
Reviewer: Karen Kriscunas
Having been to Nassau several times on cruise stops, we were looking for something different and had a 12 and 14 year old. Place was very organized on time to meet back for the excursion and the workers were friendly. They broke us into groups of 8 and an instructor let us touch the dolphins and they do tricks. Although this encounter you don't get to swim with them, it was interactive enough and would be good for small kids. There was a 4 and 2 year old in our group and they were not scared. Had time after to go to the beach and snorkel which was nice. The best part was booking this through Shore Excursions group. A women in our group asked me what I paid and I paid 55% of what she paid through the cruise line and we had the exact same excursion. Her meeting place was on the ship, and we just had instructions to walk down to Senor Frogs which is where we got on the boat to island. Bring water shoes as the wading area is very rocky. I would recommend this excursion for the price.
Good experience. But buying the photo and video cost more than the shore excursion.
This was so fun for our family. This was our first time being up close with a dolphin and being able to touch and even kiss the dolphin. Would've been nice if they allowed us to take our own pictures, but you had to buy theirs. Still a great experience with a very knowledgeable instructor.
Reviewer: Jan Gaynor
What an incredible experience! Definitely worth the cost. The trainer was very knowledgeable and had a great rapport with our dolphin, Shawn. She spent extra time answering questions afterwards which I really appreciated. It is amazing how smart these dolphins are! Everything from the boat ride over to the day spent at Blue Lagoon beach was enjoyable. Beautiful blue skies, warm temperature, and friendly dolphins! What more can you ask for?!
Believe it or not it was a cool day in the Bahamas and the ocean water was cold! Lol! Other than that the encounter with the Dolphins was enjoyable and in a natural setting. Not a pool. Then there was time on the island for lunch and relaxing on the beach. This is all next to Sandals resort. I Would recommend this excursion.
Reviewer: Amy Johnson
Simply the best family experience we could have imagined! We loved learning about the dolphins from the trainer, and Cortez the dolphin was incredible!
Reviewer: jonathan m
This excursion was pretty good. You learned a little about dolphins and their habitat. But, then also got to see the dolphin do tricks and touch it as well. not bad
The Dolphin Encounter was fabulous - we all loved it. The trainers did a great job giving facts about dolphins and giving directions. They also worked well with the kids in our group. The island was beautiful, we wished we had more time to enjoy it. The excursion was short. Overall this was an excellent excursion. My only suggestions would be that they allow for more time on the island and that the staff who checks you in and gives you your bracelets before the ferry ride be more visible and wear identification that shows that they are the reps for the tour company. We had two ladies approach us with nothing to show that they were with the tour company except a cardboard sign. Additionally, they didn't have any information on who they were supposed to be checking in and how many in each party. This was a little disconcerting for all of us that were waiting to check in.
Reviewer: Claudia P.
My daughter and I loved the dolphin encounter. It was very easy to find Senor Frogs (the locals were very polite and helpful). The dolphin and trainer were great! The interaction was fun, really worth the price. I saved money by book with this site instead of Norwegian and had the same experience. The ride to and from the island went very well, our boat was not crowded. Definitely recommend!
Very well organized. Easy and straight forward. The whole family loved it!!!! We bought the whole DVD pic package. A little expensive but worth it....
Reviewer: Lucy Delmotte
We very much enjoyed our experience with the dolphin encounter. Would recommend it to friends.
Reviewer: Lucy Delmotte
My daughter and niece very much enjoyed the Dolphin Encounter and the day at your Island. The cruise I booked was for their pleasure. Neither of them had ever been on a cruise so my hope was to introduce them to cruising and future traveling. They loved everything. Having a one on one with the dolphin was fun and exciting and joyful for all of us. They want to have another cruise next year so I will be working on our next adventure. Our hope is that my granddaughter will be able to join us next year. Now, you must know that the Travel Agent, Renee Mateusiak was absolutely the best. She helped me put this travel experience together. She was patience with my lack of experience and helped me plan our entire adventure. I will ask for her next year. She is great and should get recognized for her expertise and patience. IT WAS ALL WONDERFUL!!!!
Reviewer: Anne Rostosky
This was the highlight of my vacation! It was well-managed and a great experience.
I was a little worried about not using the cruiselines vendor. We had a fun time, felt the price was reasonable. There was about 12+ of us who got to stand in the shallows and pet and kiss dolphin for about 15 minutes. Our guide was very friendly. We did buy the photos cd. a little pricey, but there are a lot of pictures, and let us all enjoy ourselves. It was about a 30 minutes to the island. We had a 90 minute wait until our encounter. We tried the food, it was good, and wasn't too expensive. We didn't buy any alcohol. We used beach & pool, and didn't feel it was over-crowded. There was a board with recommended return times for each ship, and staff were helpful. My only complaint was the main bathroom, in the food area, really nasty - especially considering the cleanliness elsewhere. I would've given it 5 stars, except for the rest room. I recommend the tour - it met our budget and we enjoyed the time on the island, relaxed and low keyed.
Reviewer: Steve Hay
My granddaughter, Claire and I truly enjoyed this dolphin encounter. The staff was very friendly and went out of their way to make sure it was a memorable experience. Claire had plenty of time to interact with Marge, the dolphin. Seeing the smile on her face was well worth the price. This was my first time using Shore Excursions but will definitely use them again.
Reviewer: Melissa Hernandez
This was a great excursion for 1st time swimming with the dolphins. My son and mom enjoyed the Dolphin Encounter. They were waist deep and the instructor was so patient and knowledgeable. My daughter and I did the dolphin swim. We were so impressed with the dolphin care and also their interaction with us. Great island, great trainers and great memories were made.
Worth every penny!
Reviewer: J. Hill
Overall the excursion was wonderful. The dolphin trainer and dolphin (Cortez) were wonderful. The only downfall was for expensive as it was, they charged $75.00 per picture. I really wanted a momento from our experience and was going to purchase a photo of our family (7 people). I was shocked that they were going to charge an additional $25 per head over 4 people in a photo. Needless to say we did not pay the ridiculous $150.00 price tag for 1 picture. That was our biggest disappointment in regards to this excursion. For as expensive as it costs a family of 7 to enjoy this type of excursion, a picture would have been a great souvenir.
Reviewer: Crystal Nascimento
As avid animal lovers, my husband and I were so excited to be able to be so close to the Dolphins and to be able to touch them! I will never forget the experience, along with how serene and beautiful the island was. The only two cons would be that: food/drinks are very expensive on the island and the pictures that are taken while in the Dolphin Encounter are also very expensive. My husband and I did not purchase the pictures for this very reason. However, we would love to do it again and enjoyed our time very much!
Reviewer: milan jhaveri
amazing experience with dolphine, never forget this
Reviewer: Cynthia Petzold
We really enjoyed our dolphin encounter at the private island. It was a short distance from the Pier. We had to meet in front of Senor Frogs, which was a short walk. Once we arrived at the private island, we checked in and received our time to report for our excursion. In the meantime, we had access to the beach with plenty of lounge chairs to enjoy. If you want a change, they also have pools to use. My kids loved the dolphins. We got to touch them and feed them. There was a photographer that took many pictures of us with the dolphins because we were not allowed to bring our own cameras. The CD was $75.00 but we got a lot of pictures. They also have a video of your excursion for purchase. I would definitely recommend this excursion. Maybe next time, I would like to do swimming with the dolphins.
Reviewer: Leslie Morgan
The time with the dolphins was exactly what I expected. There was about 20 minutes of touching the dolphins in a controlled small group. This included time for the professional photos (no personal cameras allowed). Photos were only available as a CD for $75. Most surprising was the extended time on the private island. We met the small boat to the private island at 9:30am when the cruise ship docked. After a 20 minute trip to the island, and just under an hour to play in the water away from the dolphins, we had our dolphin time at 11am. We expected to be able to leave the island any time after that, but the boat back only left at 2:45. We had not planned to eat lunch on the island, but that was the only option.
Reviewer: Ken Litchfield
The experience with the Dolphins was a once in a life time event. The video and pictures were a great purchase, too, documenting the time My only issue is that there was sharp coral material which was in the water where you walked and stood. It should be suggested that you bring flip flops with you.
I did the dolphin experience as a special ""extra"" for my wife and I knew she would enjoy it.
This was by far one of the best excursions EVER! It was easy to get to, short distance from Pier, and boat ride to there was smooth. Once you arrive on the Island you are amazed at the luxury and privacy. The dolphins are so friendly, they swam towards us as we were walking to the main building. They really appeared happy and the trainers showed so much love and adoration for them. The whole experience was extremely personal. After the encounter (WONDERFUL) we enjoyed the islands beautiful beach with plenty of chairs and umbrellas. There is two pools at your disposal also. place to sit in the shade and have a drink or something to eat. It was clean,quiet and beautiful. the only drawbacks were the price of the food and drinks were high, and no personal photos can be taken while with the dolphins. You have the option to purchase a CD with your pictures on it, the whole CD cost around $100 so be aware.
This was fun.. I an to walk a little but td island was espectacular. Expect the water to be cold.
The people that worked with the dolphins were amazinthe kids loved them.
This was a great experience for kids and adults alike to be up close and personal with the dolphins of Balmoral Island. The trip from the pier in Nassau to the island was a nice ride with a fun and informative tour of the area. After the interaction with the dolphins, there is a beach and pool area to enjoy as well.
We had a great time. Everything as advertised and plenty of time to relax on the beach after our Dolphin Encounter. Our Cruise itinerary got changed and we arrived in port on a different day but it was not a problem. You Will Love It!
Reviewer: chow mein
Overall, a nice experience. We got to touch dolphins and interact a little bit with them. The water was a bit cold. We met up with the guides at 10 AM and it was a small group. After the dolphin encounter, we had a whole beach to ourselves. Before we departed, a large group of tourists came to the beach. It was nice that we avoided the crowd.
The water was beautiful but was very rocky We were bare footed so I suggest you bring water shoes but overall I am happy we did this excursion and it is something my family will never forget especially my 9 year old daughter!
Great family time and the kids had a blast.
Reviewer: PA Traveler
We enjoyed this excursion very much on our August 2015 cruise. We met at Senor Frogs and took the boat over to Balmoral Island. When we were approaching the island we noticed a Sandals sign on the beach and feared it would be crowded, but it was not. There was plenty of time to experience the dolphin encounter and still relax on the beach or at the outdoor bar. We had a very nice time and enjoyed the excursion!!
Previous reviews complained that you couldn't bring your own cameras and that the photos that were taken by the ""crew"" were too expensive. Well, they were well-worth the cost. They knew what they were doing and we had a memorable CD of our adventure.
Reviewer: Dina P
We did the dolphin experience on Balmoral Island and it couldn't have been better. I searched for dolphin experiences before going and they were so expensive so when this came up on sale, I decided to buy it. We waited by Se√±or Frogs like they said and got on a very nice fishing boat that took us to the island. It was beautiful and VERY clean. We got there before the ship groups so we had a small intimate session. When the ship groups came, there were so many people and all they did was wait in lines the whole time. The only con was the food and drinks were really expensive. Next time we will be sure to eat a huge meal right before going.
I would recommend the Dolphin experience to anyone who likes excitement. I had a wonderful time at the private island as well.
Reviewer: Loving mom
This was a once in a lifetime experience for my family! My young children absolutely loved getting to swim, touch, feed, get a kiss, and watch the dolphins play and do tricks for us! The people were very kind and answered questions we may have had. They explained facts about the dolphins that was very interesting. The dolphins were very playful and loved getting so much attention. It was an awesome vacation that we will never forget! We made great memories and would definitely recommend to anyone!
The location for the pickup was not provided. We received an email after the cruise with the location pickup.
Great dolphin interaction with experienced dolphin trainer. The private island amenities were also great to enjoy after the dolphin experience. Lovely beach and pool included with food/drink a la carte if you want it. Pictures are really great, but bring $70 if you want to buy them. I thought it was worth the price given the unique experience. My 10 yr old also loved it all.
We were the only family on the Disney cruise who had bought this Dolphin encounter. We reached the place where they told they will pick us up for the island at 10am. However, no one was there to receive us until 11am. Then we were taken to the island where we had to wait for an hour and half before we could have the dolphin encounter. The dolphin encounter was very very good. Usually, there are 8-10 people in a group but it was just 3 of us with the Dolphin trainer and photographer. The trainer answered all our questions and we spent around 25 minutes with the Dolphin. It was a very unique experience. The photos cost us $70 but it was worth it. Overall a very good experience.
Sooo disappointed about not getting a picture to take of our encounter. We had to either buy a $70.00 photo package of the pics they took or nothing. You are prohibited from taking your own pictures. no cameras allowed. Once in a life time experience! I was beside myself that I could not order just one. I went away totally bummed out. Also, while there, my husband ordered a bahama mama drink and a coke at the bar and the bill was $27.! WoW Can we say price gouging! The actual encounter with the Dolphin Vince was so Amazing! We will never forget it.