Reviewer: bill doon
once again Roberts was terrific! The bus was waiting for us, new, sparkling clean and our driver well dressed Hank was amazing! Great sense of humor, funny, entertaining, great storyteller. He took us to places he knew on the island not listed on the tour having native hawaiian drivers gives you so much more insight to the places you are visiting shared so much knowledge of the culture, traditions, history, flora, fauna.... The bus ride was as lovely as the places we visited timing at each stop was good, this was a full day!
Reviewer: sue bucholtz
Worth the money, great tour guide. Plenty of time to explore.
Reviewer: Kathy Warehime
We decided to book this excursion instead of the tours offered on our ship and we were extremely pleased. Our tour guide was very knowledgeable and gave us ample time at each site.
Reviewer: Mort Morty
It was okay. You don't get to see any lava and are very far away from active crater so don't expect anything but a bit of steam and rocks
Reviewer: Jerry Hughes
Tour bus operator was very informative. We had a lot of interesting stops to and from the volcano park.
Reviewer: Rhonda Mitchell
Great bus tour! Guide was knowledeable and entertaining....even serenaded us with ukulele in between stops!
Reviewer: A Edge
We appreciated getting to locations that would otherwise have been difficult by local public transit. The driver's commentary was good.
Reviewer: Ron Harrison
This was an amazing tour and well worth the money. Being from the local the tour guide was very knowledgable and friendly and this made the tour that much more enjoyable. With the visit to the volcano and to rainbow falls we saw nature at it's best and beauty. I would highly recommend this tour to anyone.
Reviewer: Judith Richter
The tour was very interesting, our guide was funny, kept us entertained all day. Rainbow Falls had no rainbows(no sun)....a bit disappointing. Volcanos National Park was super, so was the visit to the orchid farm🌺🌸
Reviewer: Lori Nolan
Loved the motor coach bus and the tour guide. He knew a lot about the culture and was humorous. We saw a lava tube, nut factory, candy shop, volcanoes, lava, steam vents, and a beautiful waterfall!
Reviewer: Wes Daily
The tour was fantastic but the driver Derek made it outstanding. His intimate knowledge of Hawaii as a native prove to be thoroughly entertaining and historically factual. I would recommend this tour to anyone. The volcano was spewing a little lava too.
Would take this tour again in a heartbeat. Guide dealt with rain in an informative and creative way.
Reviewer: Bob Gustavson
Our driver was Great and made the tour wonderful. He entertained us with his music and conversations during the entire trip. The tour was definitely worth the money and a great way to see Hawaii and enjoy volcanoes, rainbow falls, Macadamia at Mauna Loa and the candy shop.
Reviewer: Carol Lobodzinski
Our bus driver was excellent. Informative and entertaining. Made the trip. Also the lava shoots that occurred while we were watching. Very cool!
Reviewer: Jen the traveler
This Tour is a must see! Our guide was informed and funny, while telling us island history. The park was amazing. We got there on a day when it was erupting and could see and even feel the heat from the lava. So beautiful. Bring binoculars! Rainbow falls was also spectacular, a definite must see!
Reviewer: Robert Furtado
Amazing experience! The tour was very informative and covered everything we had hoped to see with plenty of time at each location.
This was an exceptional day. The driver was wonderful. He was a Hilo native who was so knowledgeable. We were fortunate to see volcano activity at the National Park. We never felt rushed and enjoyed every minute. Highly recommended.
Reviewer: Roma Klicius
We enjoyed the trip very much ! The driver was excelent, extremely knowlegible, well organized : she timed our stops perfectly between scattered showers, so we could fully enjoy beautiful views of the vulcano, and of the Rainbow falls ( we got to the falls at about 10:30 AM, just after the rain stopped, but it was a bit too late to see rainbow in full beauty , although we still cought a faint glimps of it ! ) Unforgettable trip! Great pictures !
Reviewer: Nancy Kizielewicz
Ou bus driver, whose name escapes me was phenomenal. She shared a weath of information with pictures. She had a great sense of humor and should be commended. I highly recommend this tour with saw so much of this part of the big island. Loved it!
Reviewer: Rosita Lim
This was one of the best tours we have taken, we drove around town, sight seeing the beautiful parks, Akatsuka Orchids garden, Mauna Macadamias factory, Rainbow falls was very small and there was not much to see, but the volcano tour was great with a view of the volcano. We also had a walk through the lava tube which was very interesting. We are pleased with our driver and tourist guide name Henry who is very detailed, professional and very knowledgeable of the Hawaii culture, heritage and history, he has all the answer on anything you ask about Hawaii. Overall, we are satisfied with our tour and the driver by booking with Roberts Hawaii.
The bus was comfortable and driver was very friendly and informative.
Reviewer: Maria Lewis
This was a wonderful tour with an outstanding guide named Derek. He gave us lots of information about volcanoes and lava, and he bought apple bananas for everyone on the bus to try. I recommend this tour for anyone interested in seeing Hilo. You get to see the steam coming off Kilawea, an impressive waterfall, beautiful beaches, and the Pali cliffs with a great view.
Reviewer: Sharon Curl
We had a great tour, our driver was informative and met all our needs.
Reviewer: Rick and Gael Ross
Guide was fabulous
Reviewer: Charles & Shirley Kinnick
Great trip and a great driver Enjoyed this very much. The driver was outstanding.
Reviewer: claudia volk
enjoyed the trip and all the sites good value for money
Reviewer: charles miller
Roberts Hawaii did a good job. Small group and great driver/instructor
Reviewer: David L. Hobbs
It was overcast when we visited Rainbow falls so the visual effects were not as stunning. But the magnificence of nature was displayed. Standing at a safe distance and looking at the throat of a volcano is an experience by itself. But the displays at the park headquarters help make sense of what you are seeing. To walk through a lava tube increases one’s appreciation of the marvels of nature. On the tour taken included a couple of side trips. The visit to the orchid and the macadamia nut farms were and added bonuses as well a break in the trip.
Reviewer: Nancy LaPlante
excellent excursion. well run, included the interesting places we wanted to experience. the guide was knowledgeable and the company met us on the pier which was very convenient. thank you.
It was the first time I saw an active volcano, and it was really beautiful and exciting. Worth every single penny spent on this trip.
Reviewer: John Norris
Good tour to the rainbow waterfall, and the caldera. Also interesting lava tube walk. For some reason we should stop at a shop selling souvenirs and plants. This was almost a waste of time - otherwise the tour was good.
Reviewer: Margarett Terpening
This was a great trip Rainbow Falls was so beautiful, got some really good pictures of the rainbow. Volcanoes National Park is a wonder, we enjoyed being able to walk around The tour bus driver was very good.
Reviewer: Melanie Bouchard
Excellent tour except for no lunch being provided on a full-day excursion. Not clear at time of booking
Reviewer: Kenneth Damian
Instructions said to look for guide at end of pier. Many of us went to the end of the pier where all the other tour guides were, only to be told that we had to go back through security to get to the location of the tour reps. Then stood in line for nearly a half hour for the buses to arrive. Tour itself was thorough and guide was informative, but did we really need to go to an orchid farm, a macadamia factory AND a chocolate factory? Certainly could have done without them...
The trip to the volcanos was fascinating. I had been to see them before but not with a guide. Jr. made the day much more interesting. I enjoyed the Rainbow Falls and the ride through Hilo too. At the falls I enjoyed seeing the crater, learning about the way the area replants itself and especially enjoyed going through the lava tube through the rain forest. I could have done without the two commercial stops but I guess those are meant also as bathroom stopsÖ
Reviewer: Sweet Pea
We were picked up by our driver who was not only intelligent but hilarious, even played the ukulele for us! Kilauea volcano had been quiet for some time but the day before it started erupting again so we could see the smoke rising & active lava on the caldera, what a site to see! After that we walked thru a lava tube formed by the volcanoes lava. Akatsuka Orchid gardens was beautiful too. You may want to check out https://hawaiibookmarks.com/ for items made with real Hawaiian wood. If you become a fan visit them while in Hilo. The warehouse is walking distance from the Mauna Loa macadamia plant. We got off the shuttle bus and got a chance to see something that you would normally miss during an excursion, the Boiling Pots in the Wailuku River State Park surrounded by a few waterfalls. The water from this river travels and forms the Rainbow Falls but the view from the boiling pots is so much beautiful and you can even get in the water if you want to.
Although it was raining when we arrived at the falls, and there was not a rainbow in the falls, it was beautiful! I would have liked a little more time at the Volcanoes National Park. We were able to walk out onto some old lava that had cooled and hardened, while seeing some steam rising from the earth not far from us. The few plants growing on the hardened lava were beautiful.
Reviewer: Cherie parham
Loved this excursions
We found the tour to be fun and educational. The shopping stops were well timed, and our driver ensured we were not at the same locations as everyone else at the same time.
Reviewer: Abdiel Paz
Enjoyed the Rainbow Falls stop.
Great tour and educational
It is a long time to be on a bus-6hours. But to see the volcanoes was absolutely worth it. Our driver... cousin Jeff, was excellent. He was very proud to show us his home of Hawaii and his love of the land and information he told us was interesting and informative. Don't miss this tour, and if you are lucky enough to get cousin Jeff, your experience will be unforgettable.
At first, we tried to book this tour online through Carnival Cruise Lines, but it was sold out. Was so thankful that Legendary Journeys offered it at a better price, and I think we visited more places than the Ship's tour. It was exciting and informative !
The only regret I have is that we were not able to see the craters from a closer point, or from a higher point.
excellent itinerary, most interesting places visited, and great opportunities to make pictures
Reviewer: Cruising Senior
To be able to actually walk on lava from centuries ago is awesome.
Visiting the caldera with numerous steam vents was awesome.
Reviewer: Tom Thumb
Learned a lot about volcanoes. Beautiful.
Nothing else like it anywhere!
I would recommend this tour to everyone.
The Halema'uma'u pit crater is dramatic sight! Don't leave Hawaii without seeing it. You could do this tour with a rental car, but finding all of the fascinating spots and views that the huge Hawaii Volcanoes National Park has to offer would take an entire day without a guide. The guide also provides interesting historical and natural insights that would take research to find out. I highly recommend that you make the best of your time in Hawaii by taking this tour!
This was a fabulous excursion. The volcano site was amazing. The information provided by the guide was very informative.
Trip was as descibed. Wirth the price
!!!!!! the guide was excellent, the trip well organized and fun
great bus driver/guide, very knowledgable
Stopped at some great locations. Rainbow Falls was beautiful.
Derek was a great tour guide! Very knowledgeable and funny! We had just enough time at each location. I was happy to spend no more than 30-45 minutes at each location. It was a great tour.
This was trip of a life time . We had a wonderful tour guide and he was full of knowledge and information. I learned alot plus got to see the beauty of the Island. Thank you
Reviewer: HT Flea
Superb local guide/ driver with great background and historical information.
The drive to the volcano was very scenic and exciting when we were driving above the clouds. The rangers were knowledgeable and quickly answered questions. Unfortunately, there was no rainbow at the fall but is was beautiful without it. The nuts were delicious especially the garlic onion ones.
Yes, Rainbow Falls is very pretty, but the volcano is the reason to take this tour. You go to the Jaggar Museum, which is right on the brink of the caldera. Unfortunately, it was rainy and foggy the day we were there, but you could still see the formation and enormity of the caldera. Then we drove down to where we could walk among the huge lava rocks. Finally we got to go through the Thurston lava tube. Only seeing flowing lava would have topped this off, but it was not flowing at that time. Our guide was what we found to be representative of the high standards of Roberts Hawaii. He was very knowledgeable, humorous, and helpful. Yes, we stopped at a candy factory, a macadamia nut factory, and an orchid shop. The macadamia nut factory was a good place to get lunch to eat along the way and each stop was good for a much needed bathroom break. The orchid shop was packed with gorgeous flowers. I thoroughly enjoyed the day.
Reviewer: Jerseygirl 825
Excursion was well organized and included quite a few highlights. Driver/guide was informative and personable and you felt like he was tailoring the tour for you. Only downside was we had some rain along the way but that is something that cannot be controlled. Our group of 4 thoroughly enjoyed the trip!
The guide was great...funny, educated, kept the group on time. But, for a volcano tour, we spent more time with nuts and orchids than I would like. :)
Great diver and guide. Very, very knowledgeable about history, all the sites we visited.
The driver was professional and very good. I accidentally left my billfold on the bus. I called the office and they tracked down the driver. He came back to the cruise terminal in his own vehicle to return it. Service doesn't get any better than that. The excursion was very well done and the equipment was new and clean. We had a great time and received more than we expected at a lower price than with the cruise line. Roberts is tops!
A bit more time at Rainbow Falls would have been beneficial to explore the top of the falls which few new about or were given time to climb. 10 minutes is not enough. Stopping at shopping places are rushed and it does not give you enough time to make a purchasing decision.
You see and learn about the culture - The Guide was GREAT
LOVED THE SERVICE OVERALL
Derek did a good job. He seemed to know his stuff. Had hoped to get closer to the action, but that was not possible. Disappointed in Rainbow Falls.
It meant I didn't have to rent a car
Great guide from Roberts Tours.
Reviewer: Patty C
wE WERE SO LUCKY TO SEE THE ERUPTION ON THE VOLCANO/ cOULD HAVE USED MORE TIME AT THE VOLCANO AND LESS AT THE CANDY STORE,
We were lucky enough to see volcnis activity. Could have stayed longer. Guide was excellent and told us much about the Island.
The tour guide was knowledgeable and seemed genuinely happy to share his knowledge and expertise with visitors. Bus was very comfortable and air conditioned properly.
Experienced guide who shared many points of interest with us.
Reviewer: The cruiser
Recently took the tour of Hilo with Junior our guide. Junior was prompt; bus was spotless. Junior's commentary provided us with the knowledge to view the volcano, lava tubes, steam vents, museum. There was enough time to see all. We were also able to pass through residential areas, seeing schools, hospitals. The orchid farmhouse was beautiful. We were able to experience Hilo on this tour. Great value, great guide!
Reviewer: Cheryl the Non Traveler
Wonderful Experience! Our bus driver was extremely knowledgeable. We saw things we weren't expecting, which was a lovely ""perk"". Would definitely book another excursion.
Reviewer: Bob & Anne
Auntie Sue was an amazing guide with an incredible amount of knowledge and information, kind and very personable adding her own special touches on the tour. This tour was great and gave great details on the past and current volcanic activities and all about rainbow falls and other items. The areas and sites we were taken too were amazing and the time just flew by with the right amount of time at each stop.
I was glad we took this tour as opposed to the tour booked on the ship. Our bus left a few minutes before the other tours, and we were the last people to see the volcano before that part of the park was closed for the day. We saved a bit of money, too. It was so nice to be able to take in the scenery without having to navigate the roads. The tour guide was informative, funny, and even played guitar for us while people were getting back to the bus. They packed a lot in to one day. I would have liked a little more time at the macadamia nut farm, and maybe skipped the chocolate store. All in all, well a nice day and well worth it! Each island has it's own terrain. Amazing.
Reviewer: Jo Ann
Excellent Driver! The best we had on an excursion!
Enjoyed Volcanoes National Park and Rainbow Falls. Was the first time I have been that close to a volcano. Went at night and the glow from the lava was something to see.
Well organized. Guides were very informative.
This excursion included all the activities that we on two excursions offered by the cruise line and the price of one. Great trip, super value.
Reviewer: Sydney Tricky
The Big Island has a lot to offer - historical volcano great theatre. Still active island.
Suited our age group and limited time ashore (retirees.)
Reviewer: Traveling Fool
Very fun and knowledgeable driver. We saw many sights of the Big Island. Wish we could have had a little more time in Volcanoes National Park, but we did see all the highlights. The bus was the nicest I have ever been on.
Reviewer: Dancer Pam
I prefer a smaller tour group, but the driver handled the large group very well. He was interesting and informative.
Our bus and tour guide was very prompt. He was there as we entered the pier from our cruise ship. Our tour guide was very informative with information about the island and the various stops we made. My mother and I did not feel rush, as we had a good amount of time at each stop to take pictures and sightsee. I especially enjoyed our tour within the Volcano National Park. Overall, it was a really nice tour and recommended you check it out.
It was great to learn about Maui.
Reviewer: Max & Fran
Wonderful to see landmarks that we have only seen in books and movies. What a contrast between volcanos, cooled lava flows, lava tubes and tropics. Our cruise specialist helped with choosing this excursion that best suited our wishes and abilities.
Reviewer: Grass shack
Roberts took us on all our excursions in Hawaii and I would highly reccommmend them.
This was a great tour and gave you a good overview of beautiful Hilo.
We have chosen this tour during our cruise vacation in Hawaii. It was a well organized tour and right length and activities for a day trip. The tour guide was fun and friendly.
Reviewer: Weijen the carpenter
The scenery is unique and the time allowed for sightseeing is just right for an average tourist.
Roberts Hawaii are excellent tour operators
The trip was a bit long. You will see volcano and lava, we had an opportunity to try local coffe and candy. The driver was well informed and tried his best.
Our driver was really great and he truly made the trip. We were also impressed that our stops were ahead of the other buses and we were never crowded at any stop. I highly recommend this excursion.
Reviewer: Brian from Bexley
Pick up was timely. Driver was good. Bus had seen quite a few summers.
Reviewer: P J
We loved this tour. The tour guide was excellent, knowledgable and informative. Highly recommend it.
Most of the people on this tour were older so I fit right in. Tour guide knew several interesting places to stop and also knew of many rest stops to break up the drive. He also was able to tell us the history of the volcanoes and the Hawaiian islands. The falls in Hawaii depend on the rainfall, so when we were there the falls weren't that full but I did see a rainbow.
Had wished the volcano was active at the time of our visit, but it was a great excursion!
Loved the information given by the guide! Very knowledgeable about the island.
This was a terrific value. Very professional guides and highly organized. They were always there and ready for us.
Reviewer: Hank and Elaine
Volcano Nat'l. Pk was educational. Rainbow Falls was disappointing as only a trickle of water existed.
Reviewer: The Traveling Tylers
it was great
excellent tour guide
Reviewer: Parker Adventure
Overall great trip
Reviewer: lovey to travel
comfy buses and educated drivers
Reviewer: Landis & Linda Trullinger
Our guide was very knowledgeable and made the tour fun & interesting. Also, the bus was very comfortable.
Reviewer: Boss Tassie
Something you just need to experience first hand!
The tour was very interesting and educational. Bus trips of any kind can be tiring when they are for more than a couple of hours. Tour guide was helpful and interesting.
I paid [$] for this excursion and found out afterwards I could have gone for [$] with the same company through a 2-3 excursion special. No fault of the company just didn't realize they had those special deals for multiple excursion. Definately look into that if you are doing more than one excursion like on a cruise as we did. The tour guide was Awesome, very experienced and humorous.
It was an interesting exursion. Espeially enjoyed walking through the Lava tube. The Orchid nursery was lovely and Macadamia Nut Factory was a nice stop. Unfortunately the day was drizzly so that put a bit of a damper of things. Our guide (Junior) was excellent and definitely made the excursion pleasant and entertasining.
This excursion was beautiful and something you will not see elsewhere. I am extremely frugal when it comes to spending money on trips and had shopped with many other companies but this one was cheapest and the best. We had a good driver who knew the area and was able to show us things we would not have seen otherwise. It was much cheaper than offered by the cruiseline and the same itinerary.
Reviewer: Travellin' Twosome
We loved the trip. It was all we had hoped for and more. The scenery was gorgeous and the Falls and Volcanoes National Park were even better than expected. We are so glad we made the decision to take the excursion!
Reviewer: Ms Molly
Very informative, lots of different cultural things to see, a very full day.
It was a great tour but we would have liked for hiking time.
Reviewer: Bay and Allie
loved the once in a lifeime experience.
Had a great day, our driver David was full of fun but knew his stuff too. His anecdotes kept us laughing all day. Loved the volcano craters, so different from anything seen before.
Cousin Rob trated us like Family.. Ohana . He suggested timing at ther sites, the entire bus followed this and we saw more than expected. Rob even told us of a 1.00 trolley tour on Kona, what a great value and fun. He loved his work and showed it. Very informative Yea Roberts Hawaii Tours
Good views of the volcano, fun trip thru hurston lava tube. Lack of accesible food during long trip was a negative; food at Mauna Loa factory was lacking in quantity/quality.