Terms

Cruise Planners

Shore Excursions Group is proud to be a Preferred Supplier for Cruise Planners!

About Us

  • Largest excursion company in the industry
  • Delivered millions of shore excursions
  • Provider for largest cruise sellers and thousands of travel agencies
  • Customer service is a priority
  • Vast portfolio of excursions in all key cruise markets
  • Leading edge technology, website, and marketing capabilities
  • Founded in 2008 by former cruise executives

Our Value Proposition

  • Maximize Commissions: We pay Cruise Planners Advisors 13%
  • Best Excursions, Best Prices. Guaranteed.
    • Highest Quality excursions in the industry - money back guarantee
    • Lower Prices than the cruise lines - nobody offers a lower price
    • Guaranteed Return to Ship
    • Guaranteed Excursion Departures
  • 24/7 Traveler Support: We're always available to help customers.

Our Brand & Product

  • Industry's largest portfolio covers 99% of major cruise line itineraries:
    • Nearly 4,500 excursions in over 300 ports including 1,200 private tours
    • More than 900 discounted multi-port excursion packages
  • 35,000+ customer reviews on our site
  • 4.7 out of 5 stars average customer rating
  • Smaller tour sizes for FIT and Group clients
  • 700+ hand-picked tour providers worldwide
  • Groups team provides custom websites for your cruise groups

Covid-19 Response

  • Proactively and immediately refunded customers on all cancelled cruises
  • Maintain strict adherence to not spending or withdrawing customer deposits
  • Retained staff to ensure high quality service for agency partners and their clients
  • Relaxed our cancellation policy: Bookings placed up until Feb 28, 2022 (for any tour date) can be cancelled up to the day of the cruise and receive a full refund.
  • Continued to invest in the company so even better in the future

Booking is Easy

  • Your personal shore excursions link: Available via “Excursions and Tours” under the “Extras” menu on your Cruise Planners website
  • Cruise Sheets include your link to the personalized excursions for each client’s cruise!
  • CP Triggered Emails also include your excursions link
  • CP Maxx: Excursions bookings automatically imported into CP Maxx
  • Our Experts are available to speak with you and your clients about excursions:

Excursion Emails - Now Live!

  • New Excursions Emails launched October 2, 2021
  • Dedicated excursions emails are fully personalized for your clients with an itinerary-specific link for their cruise (see sample below)
  • Dedicated excursions emails are fully personalized for your clients with an itinerary-specific link for their cruise (see sample on the right)
  • Sent at optimal timing:
    • 3 days after cruise booking
    • 90, 45, and 14 days prior to sailing
  • Our analysis has shown that dedicated excursion emails will maximize your excursion sales by up to 40%!