Amazing Underground River

We were looking for a "wow memorable excursion" and boy did this deliver. We were worried about getting there from Cozumel to Playa Del Carmen and back in time to return to ship and was not an issue. Only negative with the tour not having a photo opportunity or taking and sending to us via email to capture memories. Mexican Lunch was a plus. Caves and tour guide was Awesome! Highly recommend.

Our family of 5 took a 10 minute taxi ride from the pier to our ferry where we were transported to the mainland. After a 45 ride, we quickly changed into wet suits and treked 1/4 mile to the cave entrance. Daniel was our driver and guide on this excursion. He was fantastic - easy to talk to, knowledgeable and personable. I think he enjoyed the caves as much as we did. The caves were a wonder! Lunch afterwards was delicious. What a great relaxing and fun way to spend the day. I highly recommend this excursion to others!!

The excursion was very well planned. The transportation arranged was easy, smooth, and painless. Our guide Gina was great and very knowledgeable. The meal prepared after the cavern was delicious and filling. The river itself was gorgeous and my boyfriend and I loved the opportunity to swim and experience absolute darkness. It was easy to get to the excursion and timelines were accurate.

Our family of six enjoyed this excursion so much! We definitely recommend this adventure, kids ages range 10-15.Our tour guide was knowledgeable, fun, accommodating and encouraging for the entire group. We all wore wetsuits and highly recommend them! The water was a cool 74 degrees but we were comfortable in the wetsuits. A really cool experience that you won’t forget!

The guides were very professional. It took awhile to get there with the ferry ride, a short walk through Playa del Carmen, and a bus ride to the entrance. Paco the guide in the river was very good. We had three different sets of "handlers" so if you tip like we do take enough to cover 3 tips with at least 5 people involved.

Our tour guide, Freda, was wonderful. And the caves were pretty nice too!

Great time! Depending on where your ship is docked, can be an $8 taxi ride to meeting spot. While it’s a commuter ferry to Playa, it’s bumpy! I would take heed for those with sensitive tummies- it’s fast. Our guides were friendly & organized, & had lunch waiting for us after our adventure. You go down a little dirt road to get to the entrance & a building to change into a provided wetsuit (I used my swimsuit & the water was around 70 degrees Fahrenheit, too cold for some); water shoes, life jackets, waterproof flashlight & helmets (surprisingly necessary). The cave system is amazing & Paco (my group guide) was wonderful. He’s been preserving and mapping those caves himself for years. You can’t take in your own photo equipment or cell phones, but they take pics inside which they then offer to you for sale after the trip. They also give you shots of tequila. Unforgettable. I’d definitely say to do it. It’s beautiful. I loved every minute.

This tour was excellent. I was very private with no one else around. We had a tour guide who explained everything and was easy to understand. This was an educational tour as well as relaxing. The colors in the cave were incredible. They allowed free time to explore and swim around in the cave. The only thing I would have liked is an actual meal not a small snack. We were starving when we returned to the ship. Overall well worth it.

Great time, very educational and fun. Some pre-teen kids on our tour were bored and just wanted to swim so probably not the best tour for little ones. Guides were friendly and knowledgeable. Taxi from port to meet guide. Then Ferry to van and travel through jungle to caves. Bring small U.S. bills for food on ferry as they do not have change for larger bills.

Everyone else on our boat went to suffer the crowds and heat at Tulum, while our family enjoyed a mesmerizing swim in a 75F cave! The guide was a lot of fun, knowledgeable, and you could tell he really enjoyed what he was doing. He showed us fresh jaguar tracks inside the cave (we didn't see any jaguars though), and took the time to show us many fascinating details (fossilized coral, the hollow sounds of the formations, etc.). Our group was small, so he took us to a second cave where we saw a fossilized turtle and got some great pictures! Heads up: a photographer will accompany you at different parts and take some truly remarkable pictures, but they will also cost you a pretty penny if you want any. Bring a waterproof case and your own camera!

It was very exciting since it was our first time swimming in a cave and cenote. The guide was great! Only thing was meeting time says it’s 8:30 and directions says it’s a 10 minute walk from Puerta Langosta. We got off the ship as soon as it docked at 8 and walked as fast as we could/rushes to the meeting point. We got there right at 8:30 to find out that we had to wait for 20 minutes. It would’ve been nice to have an extra 10 minutes considering it was probably more than a 10 minute walk.

Probably the best excursion that I have ever taken. The guides were incredible - friendly and extremely knowledgeable. The underground activity was nothing short of spectacular. Highly recommend this to all ages - my grand kids loved it!

We had an amazing time, Our guide Stefano was great. He was informative,upbeat and kept everything on schedule. The caves were breathtaking. This lived it to the name "Amazing Underground River"Would recommend highly.

This was worth the money and time!! The guides were so fun and kind. The river was incredible! Breathtaking. It was more scientific than historical.

We were a group of 11 and got the cave by ourselves. The guide was very knowledgeable and we had an amazing experience. I have seen stalagmites in other places but this is stil very unique. There will be areas where you need to crawl and such but my parents in the range of 60-70 years old were still able to do. PS: joined two tours with shoreecursiongroup and both of them did not disappoint us. Will join again for our next trip. Thanks

Hands down, best excursion ever! Breath taking, educational, and rememberable!!

We really enjoyed this unique experience. We got to walk through the water of one cave and swim into another deeper cavern. A representative from the company met us at the ferry terminal in Cozumel and made sure that we found our guide in Playa del Carmen. The van ride through the jungle was bumpy but interesting.

I've been to a lot of caves and caverns but I've never slogged through a river in a cave. Wow!!! The guide was very informative and knowledgeable and the experience was one-of-a-kind.

We didn't know what to expect on this excursion. Nobody we knew took it or heard of it. All I can say is Wow, It was a once in a life time experience. We been in many caverns before but this one was entirely different. There were no boats, lights or walkways. Just everything in its natural state. The only lights were those on our helmets. We had to walk in waist high water and low passages. Everything we needed to do this was provided, including a most wonderful tour guide whose name escapes me(Sorry he was French). We had a small group of only 8. The highlight was swimming in the cavern pool. If you can do this trip do it.

We recently did the secret river tour while on a seven day cruise. This was our favourite excursion, not only was it a nice small group of only 9 people, but the guide was incredibly knowledgeable and friendly. The location was gorgeous, what a great day we had! If you are looking for an adventure than this is the spot for you. Mix together a little science, beautiful surroundings and Stephen our Italian guide and you have perfection!

This was THE best tour of our cruise, (and we took four.) The guide was enthusiastic and knowledgeable, the site was magnificent and only four of us were on the trip with him. This is not for anyone who is claustrophobic or has a bad back or knees. You wear a wetsuit. The connections were very well organized. We have found Costco tours superior in every way to other cruise tours.

My husband, two sons (12 & 15) and I had an amazing time on this tour! Our guide, Francesca, was the best! She told us all about the caves and formations, and really made the whole experience even more special. It was nice because our group was relatively small (12 people). I highly recommend this tour!

I couldn't have imagined how beautiful it was underneath the ground. It was a little scary at first and the water was cold but the fear was overcome by fascination. The tour guide was very knowledgeable.

As a group of 5 we booked this tour. We have taken many cruises and visited the same ports we were looking for something different to do. We read a few reviews off the internet and were not 100% sure. Some talked about water temperatures, tight spaces and high pressure picture sales. We experienced none of that! We were given wet suits, helmets with a lamp and water shoes (these are cleaned after each use as we had to leave them inside out after wearing to facilitate this process). The temperature did not seem cold (and I prefer my water to feel like bath water). Never did we do anything more than crouch. Our guide was knowledge able and passionate about the underground caves. Our group consisted of 11 people and the other group that travelled from the port with us had 12 with a different guide. We would highly recommend this experience. We were allowed use our own cameras and finished our trek with a swim in an underground natural pool. An excursion not to miss!

Well organized, easy and extremely educational. Made us feel so special to witness such a wonder.... the guide , Stefano, was a professional, knowledged, funny guide.

Beautiful, small group, preserved natural cave system. Very knowledgeable guide, there are no words to describe the beauty and Majesty of these caves. Swimming in the cenote at the end was amazing.

The highlight of my entire cruise. If tell anyone going to Cozumel to jump at this opportunity. There is nothing else like it.

if you are interested in natural, ecological, geological environments, want to visit something less usual, more 'adventures', but not dangerous Then this excursion is a must for you. Special thanks to Stephano, whose enthusiasm and expertise gave the excursion the last touch to make it an always remembered experience

This was a once-in-a-lifetime experience. There is no way to overstate how great this excursion was. It was like being the first to explore a crystal cave (except that we had a terrific guide, Guillermo, to tell us all about it). I have two artificial knees but I was able to make it through fine with a little help from Guillermo. You will be so glad you signed on for this adventure.

My husband and I loved this excursion! Our tour guide was Tania. She was so knowledgeable and made it an unforgettable experience. The caves were beautiful and we learned all about the Mayan history and folklore. We visited two different cenotes, one was a walk through and the other we swam through. I highly recommend this excursion. Anyone can party and drink but this is something that you’ll remember for a very long time.

This was our first excursion on our cruise and it did NOT disappoint! My wife and I had a BLAST doing this and our tour guide Stefan was great! The ferry ride across the water to the main land was a little long and the van ride to the cave was bumpy, but you gotta travel to get to this remote location and the tour itself made up for the traveling around! I say this is a must do. Especially if you're looking for something besides the normal tourist stuff. Our group had 4 people in it TOTAL and it felt very personal and we got to enjoy the cave a lot more than most other excursions that did it because of their larger groups.

Tonya was our guide and she did a phenomenal job on our excursion. Not only was she knowledgeable, but her hospitality was off the charts. Roger took our pictures and did an amazing job! We will definitely be returning!

This tour was exceptional with great staff to keep you entertained the whole way. They met us at the dock, shepherded us across the straight between Cozumel and Playa Del Carmen and made sure everyone was taken care of. The underwater caverns were incredible and they took care of our wetsuits, googles, snorkel, etc. Our tour guides were knowledgeable and professional. Top rate.

This was by far the best excursion we went on. The guide was friendly and knowledgeable. The underground caves were spectacular. It's a little bit of a ride through the Mexican jungles, but you will not be disappointed

Tour was awesome and guide did a wonderful job! Very memorable experience for us! Thanks!