4.7 / 5Excursion Protection Plan
Protection Plan
July 31, 2023
Although we did not need to cancel this excursion, it is always a good idea to take insurance on your excursion purchases. Even though you can cancel within a considerably length of time, you never know what could happen the day of.
Reviewer: Linda Purdy
Loved the float trip
July 13, 2023
The float trip in Alaska was wonderful. Lots of beautiful scenery and exciting waters.
Reviewer: JoAnn Wagner
Family Cruise Vacation Protection
July 12, 2023
Didn't need to use it but, it was a small price to pay for the peace of mind.
Reviewer: Stephen Copley
We bought the protection plan
July 12, 2023
We bought the protection plan but luckily, we didn’t have to use it.
Reviewer: Socorro Padilla
We bought the protection plan
July 10, 2023
We bought the protection plan but luckily, we didn’t have to use it.
Reviewer: Socorro Padilla
We bought the protection plan
July 10, 2023
We bought the protection plan but luckily, we didn’t have to use it.
Reviewer: Socorro Padilla
Nice to have
July 04, 2023
We didn’t need to utilize the travel protection but it was a peace of mind to have it.
Reviewer: Traci
bermuda island tour
July 03, 2023
we did not need it on this trip but it was good to have the protection
Reviewer: matthew lucian
Protection
July 01, 2023
Very good protection plan. Although we did all our excursions with no problem, having a protection plan was very comforting.
Reviewer: Sabrina Whitney
Protection Plan for peace of mind
June 27, 2023
We purchased this for peace of mind. We were non-rev'ing for the cruise, so we were taking chance. We didn't want to compound things by getting stuck with all the excusions if we didn't make it. The other reason was we weren't sure on the weather. If it was freezing and rainy, then maybe we wouldn't go.
Reviewer: Scott Snyder
Always A Good Idea
June 26, 2023
Did not need to use the protection plan. But better safe than sorry.
Reviewer: Chris Riley
Allianz shore Excursion Insurance
June 23, 2023
So glad we got the insurance about of unknown weather conditions. But weather was great and enjoyed the tour very much
Reviewer: Karen Christie
Review
June 22, 2023
Good to have
Reviewer: Maria Berrette
Excursion Protection Plan
June 22, 2023
Didn’t need to use the plan but we were glad we had it.
Reviewer: Kay Brooke
Insurance
June 18, 2023
Did not use it but is comforting to know we have it if something goes wrong
Reviewer: Ed Goldman
Excursion Protection Plan review
June 16, 2023
Very good service - I had to get a refund for people that could not go and it was fairly pain-free!
Reviewer: Evelyn Foree
Excursion Protection Plan
June 06, 2023
Took out just be on the safe side. Always recommend. Never know when you might need it.
Reviewer: Paula H Arrington
Extension Protection Plan
June 05, 2023
I had no reason to use this protection plan, but felt secure that I had purchased it, just in case it was needed.
Reviewer: Jo Ann
A wonderful experience!!
June 03, 2023
Everything was easy, and went well.
Reviewer: Jennifer Roberts
Safety net
May 31, 2023
This was a great asset to have grateful we disnt need to use
Reviewer: Mary Lee Lopez
Thankfully didn't need to use
May 30, 2023
Was happy to have it and happy not to need it.
Reviewer: jeane cole
Thanks
May 28, 2023
Thanks for providing the protection is we needed to cancel the trip.
Reviewer: Beverly Viken
Glad to know it was there
May 25, 2023
Did not have to use it but it provided peace of mind to know it was there if we needed it.
Reviewer: Joe William Allen
Did not have to use it but worth it
May 22, 2023
Gives you peace of mind in case you need to cancel.
Reviewer: Nathalie
Insurance
May 22, 2023
Didn’t need it , but it is always wise to have
Reviewer: Karen Grebene
Didn’t use it
May 05, 2023
Good to have just in case
Reviewer: Denise Hurley
glad I had insurance
May 02, 2023
I didn't need it this time but always wise to get insurance in case.
Reviewer: Constance Huff
A bit expensive
April 28, 2023
We didn't need to use it, but was nice knowing we were protected, should anything happen. But, it was too much, cost wise.
Reviewer: Theresa S
excursion plan
April 23, 2023
Did not have to use this but thankful for the reassurance!
Reviewer: Leanne Glidewell
Mayan Ruins
April 18, 2023
Very interesting, I enjoyed it very much!
Reviewer: Lisa Wilson
Nice to have
April 14, 2023
would be sure to have again
Reviewer: Gerry Leering
Excellent value
April 12, 2023
It’s always good to know that you have all your bases covered and we wouldn’t hesitate to book this plan again
Great service, they answered all our questions and we travelled assured that if something came up, our backs were covered
Having had to use this coverage on another trip recently, I can tell you it’s worth every penny
Reviewer: Bob Bauldry
Excursion Protection Plan
April 12, 2023
Fortunately we didn't have to use this, but it was nice to have in available.
Reviewer: Kathy Schlecht
Cost of ins
April 08, 2023
Bought given cost. No issues reasonable cost to cover ins.
Reviewer: Kim derry
insurance
April 06, 2023
Luckily, I never had to use it but I was very glad that I had it as we ran into some very rough weather on our trip and some excursions and ports were canceled. Having the insurance just gave me a bit of comfort.
Reviewer: Trudy Mervyn
Excursion protection plan
March 31, 2023
Glad to have had the assurance of a cancellation policy for our excursion at a reasonable cost. Happy we were able to enjoy the excursion and did not need to cancel.
Reviewer: H. Wilson
Refund
March 29, 2023
Our excursion was at 9 am , our ship was supposed to arrive at 8 am but it was running late so we arrived at the port at 9am . We (group of 3) got on two different tenders and lost a group member. We arrived at the location for the excursion 2 hours late , the van had already left and we missed the trip. I called the phone number that was given and they gave me a full refund within 5 days . So glad I had the option to purchase the Protection Plan
Reviewer: Leticia Silva
Never used but the price was right
March 28, 2023
Presumably the insurance would have covered the cost of our shore excursion had we had a covered event.
Reviewer: Bill
Good value
March 23, 2023
Good add on so that we had the additional security in knowing that our purchase was protected.
Reviewer: Kathleen Young
excursion protection plan
March 23, 2023
We've used Shore Excursions.com for 11 years & have only had to use the protection plan twice. Both times were weather related issues, but SE.com took care of the problem, gave me a full refund & were very easy to work with.
Reviewer: Pixie Grisham
Snorkeling
March 22, 2023
Service is the best
Reviewer: FUNG Kei , Chan
Excursion plan
March 21, 2023
We didn't require the use of this. But it get's peace of mind should a problem arise.
Reviewer: Ian F Whiteman
Excursion rebate
March 21, 2023
Reimbursement process was straight forward and accommodating.
Reviewer: J Martínez
Peace of mind
March 20, 2023
Buying the protection plan doesn't cost much and is worth the peace of mind you have in the event of an unexpected twist along the way.
Reviewer: Tim Foltz
Peace of mind
March 20, 2023
The excursion protection plan is well worth the small cost to not have to worry if something goes wrong along the way.
Reviewer: Tim Foltz
Great coverage
March 20, 2023
Extremely happy and pleased about the protection plan
Reviewer: Steven Chow
Refund Requested
March 15, 2023
If it applies to our refund!!!
Reviewer: Jonean Howard
Excursion Protection Plan
March 14, 2023
This is a great safe guard, it gave peace of mind.
Reviewer: Donna Hill
Better have this in place
March 08, 2023
Never know when you’ll need this
Reviewer: jamie
Glad I had it
March 07, 2023
We were delayed getting off the ship because rough seas made it difficult to load tenders. We were late arriving but they took us on our tour so we were pleased we didn’t have to use insurance. Glad we had it just in case.
Reviewer: Debra Bell
Totally worth it
March 06, 2023
Our cruise ship changed what port dates we would be at on what day after we left Port as well as times that we would be on the island and even canceled one port altogether. Weather played a big roll in this (high seas)
Shore excursion group took care of changing things but we had to email them and let them know… port that was canceled we got our money back from this excursion because of trip protection plan.
Reviewer: Cherish VanderVoord
Insurance
March 02, 2023
Glad we didn't need to use it, but had peace of mind in case of any glitches in our trip.
Reviewer: Julie
awesome 10 stars
March 01, 2023
the best thing to do 10 stars
Reviewer: BRADFORD P BARNETT
awesome
March 01, 2023
always get travel protection
Reviewer: BRADFORD P BARNETT
Not used
March 01, 2023
Luckily I didn’t have to claim on it
Reviewer: Catherina
awesome
February 28, 2023
10 stars
Reviewer: BRADFORD P BARNETT
Excursion Protection Plan
February 27, 2023
Did not need to use it, but it was nice to know I had it if necessary. Reasonable price.
Reviewer: Colleen Mackenzie
Excursion Protection plan
February 26, 2023
With the floods and then cyclone in Auckland before and after our visit, we felt it was worthwhile to pay a little extra in case we were unable to use our shore excursion.
Reviewer: Sue
Protection plan
February 25, 2023
This plan was good because we didn't have to use it.
Reviewer: Daydries Caine
Reassurance
February 22, 2023
I purchased the procreation plan because we cannot control weather and life happening. Even tho we didn’t use it It was reassuring to know we would get our money back if we had to cancel.
Reviewer: Rachelle Anderson
Protection plan
February 14, 2023
Recommended
Reviewer: Dan Cashin
Glad we didn’t need it
February 09, 2023
This is one of those peace of mind things. Glad we had it but really glad we didn’t have to use it!
Reviewer: Larry
Didn't use
February 04, 2023
Thankful to have this plan even though we didn't use it, it gave us peace of mind
Reviewer: Lisa Prescott
Great Comfort!
January 21, 2023
This "insurance" allowed us to travel on excursions with an assurance of safety and guarantees. Coupling this with the availability of so many tour choices and lower price points and smaller tour groups met all of our needs. Great Deal!
Reviewer: Sharon Safron
Stinggray City & Two Snorkel Stops
December 14, 2022
Everything was well organized and very planned out. The two guys were very friendly and helped everyone with their gear. They also let everyone hold and kiss a stingrays and take pictures which will be a great reminder of the trip.
Reviewer: Phyllis Daquanna
Excursion Protection Plan
September 06, 2022
Well worth the peace of mind.
Reviewer: John Porter, Jr.
whale watching in juneau
August 16, 2022
Great trip!! Our family of 13 took this trip and we were lucky enough to see a few orca pods as well as a humpback! Captain was terrific!!
Reviewer: Bev Weinberg
Excursion Protection Plan
August 10, 2022
No issues - reasonably priced
Reviewer: Glenn Savage
Good to know
August 04, 2022
Luckily, did not have to use the plan, as the excursions were carried out as planned. However, you never know what might happen, so it's good to know you have the protection if needed.
Reviewer: Mike S.
: Excursion Protection Plan
August 04, 2022
The Excursion Protection Plan gave me
peace of mind that I was insured as I
explored the sites of Alaska!
Reviewer: Diane Walker
St. John Historic City Tour on 25 June
July 29, 2022
GREAT tour. Tour guide Greg was pleasant, very informative and answered all questions.
Driver Wayne did an amazing job of maneuvering the bus through the streets and parking lots.
Reviewer: Teri Adams
Excellent
July 27, 2022
Two members of our party came down with COVID and the protection plan reimbursed of for them. Thank you.
Reviewer: Thank you.
Product: Excursion Protection Plan
July 07, 2022
Did not need it, but glad that I had it. Made things worry free.
Reviewer: Joslyn Railsback
awesome fish at the shipwreck
July 05, 2022
I purchased the protection just in case of the what ifs as I had purchased 5 tickets. It was reassuring to have. Thankfully it was not used.
Reviewer: sherry l Johnson
Great
June 22, 2022
Didn't need it but was great peace of mind to know it was there.
Reviewer: ivan cadigan
?
June 20, 2022
We were refunded quickly when the Ketchican tour was canceled
Reviewer: Nancy Richet
Best of Bermuda Complete Island Tour
June 19, 2022
Excellent! Great tour and great guide!
Reviewer: Galina Sergeeva
Good to have
June 15, 2022
This protection helped save $.
Reviewer: Sharon Stokes
Excursion Protection Plan
June 13, 2022
Having a protection plan is a must especially on cruises when changes to itineraries could happen at any time.
Reviewer: Richard Burmeister
Good to have
June 10, 2022
Good to have in case something happened we couldn't take it. Fortunately that wasn't the case.
Reviewer: Margaret Gates
Cancelled tour - got $ back
June 06, 2022
I paid for a 5 pack of tours for our cruise and sadly one was cancelled. We received a refund for the cancelled tour. I recommend this added insurance in case of emergencies.
Reviewer: Deirdre L Ditty
protection plan
June 03, 2022
I was glad that I purchased the protection plan it gave me a peace of mind
Reviewer: angelia Nedd
Satisfied
June 02, 2022
Can’t Really give a review on this, because thankfully I didn’t have to use it
Reviewer: Kaylyn Roussell
Cancelled Port Stop Refund
May 31, 2022
The Port stop on Celebrity in Newport, RI was cancelled because of bad weather.
Thanks to the Excursion Insurance we bought ahead of time we received a full refund, no questions asked.
Reviewer: James Pollard
Money back
May 30, 2022
Got our money back when our excursions were canceled.
Reviewer: Carolyn LeBlanc
Always worth having the protection
May 19, 2022
Thankfully we didn't have to use it but at the low cost, it's well worth it.
Reviewer: Misty
Always a good Idea
May 14, 2022
Although we did not have to use this insurance on this trim, we did have to several years ago when a sudden death in the family caused us to cancel our trim. The costs of the related tours were replaced without any hastle.
Reviewer: Harry Michael Lumadue
Protection plan
May 13, 2022
Glad it was protected and inexpensive.
Reviewer: Alicia Fullerton
Review
May 12, 2022
Excellent value
Reviewer: Mary Maples
Excursion protection plan
May 11, 2022
Didn’t need it but glad we had it just in case.
Reviewer: Catherine Buckner
Always a good idea
April 25, 2022
Not too expensive for peace of mind.
Reviewer: Eugene Lock
Always buy This!
April 23, 2022
Better safe than sorry. It is worth the extra money for peace of mind. Never had to use but nice to know it is there to protect us!
Reviewer: Jack Milazzo
Protection plan
April 05, 2022
Great to have but we ended up not needing
Reviewer: Sidney Brock
Just in case
April 04, 2022
Its a great plan to have because life happens.
Reviewer: pa
Piece of mind
March 30, 2022
Luckily we didn't need to use it which is what you want from insurance or protection plans but it did give us the great peace of mind that we needed.
Reviewer: Tamee Will
Catamaran
February 22, 2022
This was a excellent experience. The captain went over and above to make our experience pleasurable. Would definitely do this again.
Reviewer: Michael Sprinkle
Our excursion was amazing!
December 26, 2021
Order number 1108236
Our snorkeling team was fun, knowledgeable and engaging! We enjoyed and recommend this team!
Reviewer: Daphne Keys
Cartegana Walking tour
December 18, 2021
Sandy our guide was very knowledgable. He was friendly and well known by all the local people. He was a delight to spend the day with. His tour was one of our best while on holiday. 5 stars plus.
Reviewer: Mary Halterman
Graycliff Rolling & Rum Tasting! Awesome!
December 10, 2021
We purchased the cigar rolling and rum tasting for ourselves and another couple. Arriving at Graycliff, we were greeted and shown the rolling room. The desks are old and worn, from many many cigars which gave the desks their rich brown color. We were paired with a roller, and mine demonstrated how to prepare the filler, If you can do the "whoop-de-doo" to extract the stem you are better than I. She showed me how to arrange the filler, packing in the tobacco, and there are two wrappers, a bundle and a final wrapper. Don't forget the "glue" which wasn't really a glue but a tobacco resin to hold everything together. You roll 3 of your own cigars (take your time and do it right). It helps if you speak Spanish, but the rollers are very helpful even if you don't...
THE RUM TASTING!!! If you like rum, don't miss this! You get a history of the origins of rum and there are several types offered (there are a LOT of rum samples to try) The last is Cuban (Awesome).
This is a GREAT tour!
Reviewer: George Wallis
Aruba
December 04, 2021
We enjoyed the tour of Aruba and the tour guide was excellent!!! We had plenty of time to see the sights, take pictures and really see this island.
Reviewer: Cheryl Hart
Alaska
October 27, 2021
We enjoyed the tour of the waterfalls, and scenic vista of Alaska. The wildlife was awesome as we saw bears and mountain goats.
Reviewer: Pam Leonard
Greece Cruise
September 30, 2020
Did not have to use the insurance but glad it is offered
Reviewer: DEANNA DOUGLAS
Review
September 02, 2020
Insurance was great didn’t have to use it
Reviewer: DeAnna Douglas
Good to Have
June 05, 2020
This protection plan was for our peace of mind. I’m glad we purchased it. Although we didn’t use it because we ended up going to every excursion.
Reviewer: Jennifer Vuong
Excursion Protection Plan
April 11, 2020
Very happy we did not need it.
Having the knowledge we had this support allowed us to thoroughly enjoy each excursion.
Thank you
Reviewer: Ron Watkins
Unused plan
March 28, 2020
We did not use the plan, but we were glad to know we had the protection.
Reviewer: Harold Hatten
Horse Back
March 27, 2020
The day started out cloudy with few sprinkles but cleared so my group could enjoy the ride.. The horses looked sick, the ride started off rough but otherwise it was great. Nice pace for me..
Reviewer: Michelle Thomas
awesome
March 25, 2020
awesome land and sea excursion saw all of nassau fed fish etc
Reviewer: BRADFORD P BARNETT
Coach Tour from Arkaroa
March 21, 2020
Didn't need it, but very glad we had it. We are "belt and braces AND piece of string folk"...!!
Reviewer: Peter Bennetts
Excursion Protection Plan
March 19, 2020
didnt use it but was glad it was available tour pickup was running late and almost thought i was going to have to use it
Reviewer: Bob Reynolds
Excursion protection plan
March 14, 2020
The plan includes: Cancel any time & receive a full refund up to day of cruise; Full refund if cruise is cancelled; & Full refund if ship misses port. These are valuable insurance for your excursion.
Reviewer: Patty Heller
Excursion protection plan
March 08, 2020
Fortunately we didn’t have to use.
Reviewer: Donna
Didn’t end up needing it
March 07, 2020
I got the protection plan because you never know but we had excellent weather so thankfully did not need to use it.
Reviewer: Veronica Carroll
Protection plan
March 06, 2020
Good deal for the peace of mind.
Reviewer: Daniel S Ciaccio
Never Used
March 05, 2020
We were fortunate not to have had to use this, but it was peace of mind knowing we had purchased it.
Reviewer: Jackie J Rohrman
Excursion Insurance
March 05, 2020
I once had to cancel a trip at the last minute and because I had insurance I received a full refund. The insurance for these excursions is at a fair price and it is well worth it. We never know what tomorrow will bring.
Reviewer: Karen McCandless-Buck
Peace of Mind
March 04, 2020
Thankfully we didn’t have to use this insurance but we found the pricing very reasonable given the cost of the excursion and added peace of mind as the country we did the excursion had experienced recent earthquakes.
Reviewer: Natasha
Excursion Protection Plan
March 04, 2020
This is so important to have in case of inclement weather or health issues
Reviewer: Lynn Sanborn
Insurance policy for tours.
March 04, 2020
I highly recommend the purchase of insurance. In my case I did not need to use it.
Reviewer: Valerie Blaie
Glad we decided to add the plan
February 25, 2020
It is always disapointing when an excursion has to be canceled, but it was a good dicision to get the protection plan. The money was promply refunded.
Reviewer: Fred OBrien
Plan
February 23, 2020
I took out the plan as partner sometimes feels unwell without notice that prevents him from doing anything outside of the house.
Reviewer: Maureen
Good to have
February 22, 2020
I'm glad we didn't need to use this, but it was good to know we had the plan. I thought it was priced fairly.
Reviewer: Pam Chambers
Good to have
February 22, 2020
Luckily I did not have to use this. The price is so reasonable, its worth having
Reviewer: Carole McGraw
Refund
February 20, 2020
Events beyond our control kept us from attending one of the four excursions we booked through you. Your prompt refund for that excursion was greatly appreciated and contributed to the overall outstanding result of the cruise. Thanks so much.
Reviewer: Bob Petrik
Tour of Grand Turk
February 20, 2020
Don't really know how good the Protection Plan was. We didn't have to use it.
Reviewer: Mary Ashworth
Great Peace of Mind
February 10, 2020
Given the vagaries of the weather, you would be crazy not to take out this plan. Whilst we were lucky and had no problems, the ships a day in front and a day behind did.
Reviewer: Peter Mack-Heaven
Reasonably priced for excursions
February 06, 2020
It was great peace of mind to have this travel insurance for our excursion, and will definitely purchase it again.
Reviewer: Debbie Wunsch
Excursion Protection Plan
February 04, 2020
To. our knowledge, we did not purchase a protection plan for our excursion. Overall, we do carry travel protection insurance and would recommend an excursion plan.
Reviewer: Robert Cohen
Good
January 29, 2020
Worth it
Reviewer: Arvena M Shults
not needed luckily
January 26, 2020
As ships are prone to changing their docking plans if weather is inclement we chose to add the insurance. Well worth while for peace of mind and luckily we did not need it:)
Reviewer: Chris Forlin
Luckily
January 24, 2020
We didn't need to use the protection plan, but seemed pretty straight forward in the event it would've been needed.
Reviewer: TRS
Didn't need to use it but thanks anyway
January 23, 2020
I bought this excursion protection plan which was a great price but good thing is that I didn't need to use it but its a good value anyway!
Reviewer: Jennifer Kinahan
Private Beach Hut at Mystery Island
January 23, 2020
We purchased the protection plan, we almost didn't go there due the weather which meant we would have gotten a full refund
Reviewer: Greg French
Thanks
January 22, 2020
Didn’t need to use it but glad I had it
Reviewer: Melissa Reed
Protection is worth it
January 16, 2020
Although we did not have to use the protection plan, there were some extenuating circumstances that could have cancelled this tour. A day before we arrived, the weather was et and seas were roughly choppy. I think for a few dollars more, it's worth having the protection.
Reviewer: Bobby Breed
Protection Plan
January 13, 2020
Nice option for peace of mind.
Reviewer: D MacNeal
Would recommend
January 07, 2020
I fell and broke my foot and had surgery before the cruise. We had to change all of our excursions to ones that were wheelchair accessible. I did not need to use the protection plan but it gave me so much peace of mind to have it!
Reviewer: Michele Tjarks
Peace of Mind!
January 07, 2020
Purchased the protection but thankfully did not have to use it. Cheap way to insure your fun. I would definitely purchase the plan if booking an expensive excursion or booking for lots of people. Better to be safe than sorry.
Reviewer: Patty
Protection Plan
January 06, 2020
I always purchase the protection plan just for peace of mind in case of an emergency. Thankfully, I have never had to use it. If I was purchasing an expensive excursion or booking excursions for a several people, I would definitely purchase the insurance. It is fairly inexpensive.
Reviewer: Karley
Excursion Protection Plan
January 05, 2020
It was good that we didn't have to use it.
Reviewer: Celia Engel
insurance
January 02, 2020
Didn't have to use it but it was nice to have protection if anything went wrong.
Reviewer: Dave
Peace of Mind
January 01, 2020
The coverage is very reasonable and protects our investment!
Reviewer: Rachel Dickinson
Glad I had it - but didn't need it
December 30, 2019
I was a little concerned that I would even go on the excursions because I was slightly ill and didn't have any energy. I was happy that I had the option to cancel if I needed to. It was great peace of mind.
Reviewer: Janey Nieboer
insurance
December 29, 2019
One of the first time I bought the insurance due to the cost of the trip. Fortunately we didn't use it but for this trip I would recommend buying.
Reviewer: Johanne Nesser
Gives comfort
December 28, 2019
I have toured with Shore excursions several times and always buy the protection plan. Fortunately, I have never needed to use it. I find it comforting to have the plan just in case it is needed.
Reviewer: Bari Kahn
Excursion Protection Plan
December 26, 2019
Great to have this plan just in case it's needed!
Reviewer: Darren Caudill
Didn't need it, glad we had it!
December 25, 2019
We didn't need to use our Excursion protection plan, but I'm glad we had it. We almost had to cancel our trip due to a family emergency, but all worked out. Good to know we had it.
Reviewer: Sharon A Molis
Excursions
December 23, 2019
Glad to have the protection
Reviewer: DeAnna Douglas
VALUE FOR MONEY
December 17, 2019
Worth the money just in case.
Reviewer: Robert Wallbank
Good
December 15, 2019
Luckily we did not have to use. Price was reasonable.
Reviewer: Arvena Shults
Chocolate/Tequila Flavors
December 13, 2019
Excellent experience and our guide was very knowledgeable a n experience
Reviewer: Manuel Ramos
Excursion Protection Plan
December 13, 2019
Good plan to have when doing a private excursion from a cruise ship to protect one in case the tour is late getting back to the ship and the ship has sailed without you. Fortunately, we did not need the protection on this trip with our tours.
Reviewer: John Pearson
Didn’t need it but glad to have it
December 12, 2019
For $5 it was worth the chance... just in case.
Reviewer: Sharon Shaddix
Definitely need to get it!!!
December 09, 2019
It is a must! We always purchase it and have sadly had to use it. It ! Don’t hesitate!!!
Reviewer: Stern
Excursion protection plan
December 07, 2019
Thankfully we did not have to use this but it was reassuring to know that it was there.
Reviewer: Elizabeth Barker
Excursion Protection plan
December 05, 2019
My husband and I always buy this plan. It is inexpensive and worth it especially when you are on a cruise and anything can happen that might interfere with being able to take the planned excursion.
Reviewer: Karen Weinberger
protection
December 05, 2019
I like knowing I can protect my excursions just in case something happens and we are unable to do them. Thank goodness we have never had that happen.
We are travel agents and we always suggest our clients to get your insurance because you just never know when something will happen.
Reviewer: Wayne and Jill Chitwood
Never take a chance
December 04, 2019
I always get protection.
Reviewer: Melissa Collins
Friend couldn't go
December 02, 2019
A friend had surgery and didn't make the trip. Cost was easily credited back to my credit card and I gave her the cash
Reviewer: kathy
love it
November 23, 2019
love it
Reviewer: Debra Mabery
Great Buy
November 21, 2019
I purchased the protection plan because my husband, due to health issues, often gets up not feeling well. This inexpensive plan afforded me the option to recoup some of my money if we were unable to take the excursion.
Reviewer: Jacqueline Skates
Relieves Stress
November 20, 2019
Good insurance. Glad we didn’t need to use it.
Reviewer: Karen Peters
Itinerary changed
November 17, 2019
very helpful and worthwhile...our itinerary changed and everyone came through to change our dates and time of excursions!
Reviewer: Carol Buchanan
Great service.
November 17, 2019
I would not go without it. The price is right for the service and comfort of knowing it will be ok.
Reviewer: Debra Mabery
Dubrovnik excursion protection
November 17, 2019
This gave us peace of mind. Happy that we didn’t need it! We did miss another Port of Call. These things happen......worth the extra few dollars.
Reviewer: Karen Peters
Trip Protection
November 14, 2019
Glad we purchased trip protection since we booked our trip months before departure. It gave us assurance that we would be compensated in the event of something interrupting our plans. Thankfully nothing at all interfered or interrupted our travel plans to Europe. We were able to enjoy our wonderful trip and not worry.
Reviewer: Leslie DePiero
Glad we had it
November 13, 2019
Hurricane hit the island that we where to visit and had excursion planned to do. Got refunded for our tickets before we even left to go on vacation. Thanks
Reviewer: Mark Eberhardt
Unused Protection
November 12, 2019
Didn't have to use it but was comforted
knowing we had it if needed. Stuff
happens!
Reviewer: Lance and Candy E Gidcumb
Never travel without Protection
November 12, 2019
I never travel anywhere without being sure if I have to cancel I have the protection. This is inexpensive but gives you such peace of mind.
Never leave home without it.
Reviewer: jodie Mansfield
PROTECTION PLAN
November 09, 2019
GLAD WE DIDN'T HAVE TO USE THIS PLAN.
Reviewer: DAVID HASKELL
Nice to Have
November 08, 2019
Did not have to use the insurance this time, but was nice to have. On my last cruise, actually got sick and the plan took care of all tour expense I had previously paid.
Reviewer: Rob Lambert
Excursion Protection Plan
November 08, 2019
An inexpensive excursion protection plan. It is good value for the money. Fortunately we did not have to use it but it gave us the peace of mind.
Reviewer: KEE
Excursion
November 07, 2019
We didnt have to use it Thank goodness
Reviewer: Denise Byrd
Excursion Protection Plan
November 07, 2019
I did not need to use the plan. If I had to it seemed to be well worth the money!
Reviewer: Kathy D.
Excursion Protection Plan
November 04, 2019
I did not use but I recommended
Reviewer: eli
protection plan
October 31, 2019
never had to use and for that we are thankful.....we hope it would cover us if and when we did need it!!
Reviewer: GREGORY LACH
Peace of mind
October 28, 2019
Thankfully, all went well and we did not need to utilize the protection plan. We were glad to have it, though, just in case. It gave us peace of mind.
Reviewer: Tracy Williams
Excursion Protection Plan
October 28, 2019
Did not need to use. Price was fair.
Reviewer: Diana McCutchen
PEACE OF MIND
October 28, 2019
THANKFULLY WE DIDN'T NEED TO UTILIZE THIS PART OF THE PACKAGE, BUT IT WAS COMFORTING TO KNOW THAT SHOULD ANYTHING DETRIMENTAL TO OUR TRIP OCCUR , THAT WE WERE COVERED.
Reviewer: JOHN & DEBRA FROEHLICH
Didn’t need to use
October 27, 2019
I didn’t need to use this but I felt better having it. Not sure how well it works if I did need it.
Reviewer: Kris Daugherty
Good to have
October 26, 2019
While we didn’t use it , it was a surprise to find it as part of the package. It’s a just in case need.
Reviewer: Arthur Goldsmith
EPP
October 22, 2019
thought that this was a great product and this was in case there were extenuating occurrences preventing this trip
Reviewer: Sue Worthington
Ship had to slow down due to whales
October 22, 2019
Our ship had to decrease its speed because whales were in the area (didn't seem them though) so we arrived in Quebec about the moment our tour began. We called ahead and let Shore Excursions know so we were able to cancel our excursion. Once we got home, we called the phone number on our ticket printout and received a full refund within 10 days.
Reviewer: Connie Koehler
You never know
October 21, 2019
Protection for the unknowns that can happen on any trip. Totally reassuring to have.
Reviewer: Karen Siglasky
Balcelona City Tour Pre Cruise
October 20, 2019
Great safe guard.
Reviewer: Evan Jones
Gratefully didn’t need to use the ins.
October 20, 2019
The cost was reasonable and the assurance that we were covered gave us peace of mind.
Reviewer: Barbara Laudet
Victoria Sightseeing made easy
October 19, 2019
This is an excellent protection plan. Fortunately, we did not need to use this plan this time as everything went very smoothly and on-time. In the past however we did experience cancellations by the vender due to weather but the Protection Plan reimbursed our costs without hesitation. Well worth the cost of the plan.
Reviewer: Alan Moore
Excursion Protection Plan
October 18, 2019
We did not need to use the plan but am glad to have purchased it at a small price for piece of mind.
Our stop in Monte Carlo had to be re-routed to VilleFranche, France due to the Monte Carlo yacht show.
Shore Excursions Group met us in VilleFranche instead to begin our tour of Monaco at no extra cost!!!!
Our cruise ship concierge informed us that we were in good hands with the local tour operator due to their reputation...
Reviewer: Michael T Porter
Excursion Protection Plan
October 12, 2019
Worth the money to protect your trip.
Reviewer: Susan Duncan
Schooner Sail Norweigin Cruise
October 09, 2019
It was great to have this peace of mind, just incase something untowards happened. Luckily it did not
Reviewer: Sue Stodart
protection plan
October 07, 2019
I always purchase the travel insurance. Better to be safe in case some thing happens.
Reviewer: Emil Muller
Hard to rate since we didn't need it
October 02, 2019
The only thing that happened was we didn't get to wine country on the Back Roads & Wine tour but that was due to weather.
Reviewer: Linda Kozak
Shore excursions
October 02, 2019
Fortunately, I didn't have the need to use it, but it was good to have it.
Reviewer: Maria Gonzalez
Excursion Protection Plan
October 02, 2019
Did not use, I guess a waste of money. Would not allow me to put N/A
If illness or problem occurred, probably good thing to have
Reviewer: Judith Lorraine Gibson
Good option
October 01, 2019
I took it because the workload from my wife and I is sometimes impredictable, better to be prepare for anything
Reviewer: JOSE GODINEZ
Insurance
September 30, 2019
Can't really say much because I didn't need to use the protection plan but was glad to have the added assurance if I did.
Reviewer: Leisa
Great
September 27, 2019
Fun
Reviewer: Lachlan
Highlands History
September 27, 2019
Was good to have.
Reviewer: Patricia Fries
okay
September 26, 2019
no comments
Reviewer: Krishnamurthy
Insurance protection plan
September 25, 2019
We didn't have to use the protection plan but glad
That we purchased it to be on the safe side.
Reviewer: Annie Otto
Didnt need to use it.
September 24, 2019
It was comforting to have the plan but al was well & not needed,
Reviewer: Carole Kirk
Trip insurance
September 23, 2019
Fortunately we did not have to use
Reviewer: Charles E Martin
Tour of Vancouver
September 21, 2019
Lucky we need not have to use the protection plan but glad we had in case we had to use it Recommd it for all excursions you take in case something happens you have it.
Reviewer: Meribeth Sironen
Great Value
September 20, 2019
The excursions were well organized, professionally executed, the physical ratings were right on target and were certainly a great value.
Reviewer: John O’Neill
Good to have!
September 19, 2019
Although we did not have to use it, there was a possibility we would have had to because our cruise itinerary changed multiple times and our cruise was extended. Affordable price for a refund!
Reviewer: Sabrina Margarita V
INSURANCE A GOOD VALUE
September 17, 2019
Bought the insurance as we were going to Russia and I wanted to be covered just in case there were issues. Have never bought insurance for excursions before but since you are not purchasing through the cruise line it is good to be covered. Luckily we didn't need it but was good to have.
Reviewer: Ronda Bowman
Never leave without it
September 14, 2019
I always purchase the Protection Plan. I have had to use it due to illness while on vacation and was well worth the small fee. You never know what might happen so be protected, it’s your money.
Reviewer: Diana Sheehan
great skagway excusion
September 14, 2019
we had a great time on this excursion. It was interesting and informative. We got to stop many times for great photo ops. Our tour guide Bethany was the best. She was very knowledgeable. Her love and passion for the area and land was obvious. I would recommend this tour.
Reviewer: grant piaskoski
Thankfully not required
September 12, 2019
You can never tell when a cruise ship might need to change its itinerary at short notice so I bought the excursion protection plan for peace of mind. Happily we did not need to test its effectiveness.
However, the ground arrangements for all the tours we bought worked perfectly, so we had no reason to think that this would have been any different! The instructions for meeting our tours were always accurate and all our guides were great.
Reviewer: Liz Bell
Family of 8 Baltic Sea Cruise
September 11, 2019
We didn't need the plan but if we did we had the peace of mind that it was there to help us.
Reviewer: Christine Brayer Tebbens
Good to have
September 09, 2019
Knowing that my trip was protected in case of cancellation gave me peace of mind.
Reviewer: Ruth Rennick
Safety First
September 08, 2019
For a reasonably low price these protection plans are worth it just for the peace of mind knowing that if something came up we would be covered.
Reviewer: Gerald Reed
Protection plan
September 02, 2019
It is a great idea but we didn’t need it.
Reviewer: Ruth
Lisbon highlights
September 01, 2019
We were more than happy with our guided tour. We wanted an active tour and that is what we got. We walked the old quarter, saw highlights of the city, and went to the outskirts of the city. Our guide tailored the tour to our interests and energy levels. He was also prompt, courteous and vested in having us understand the workings of Lisbon. We will definitely use your services again.
Reviewer: gilda Scharf
Comfort to have, didn't use
September 01, 2019
We purchased in case, but thankfully didn't need to use it.
Reviewer: Linda
peace of mind
August 31, 2019
Because you are booking through a 3rd party you have little control over many obstacles. Our cruise was rerouted although ports booked through Shore Excursions weren't affected it was nice to know we would have been safe. Also with the possibility of hurricanes it was nice to know I wouldn't have to forfeit my vacation $$$
Reviewer: Eileen Breitkreutz
Conveniente
August 30, 2019
No tuvimos que utilizarlo.
Reviewer: Daniel Dreifuss
Great to have
August 29, 2019
We did not need it but was helpful to know that it was available and not very expensive
Reviewer: G & B Palmer
EXCURSION
August 28, 2019
Though we did not need to use it was worth getting
Reviewer: Ginger Belesi
Not needed
August 27, 2019
Nice to have, but didn't use; reasonably priced.
Reviewer: Linda Muse
Protection Plan
August 26, 2019
Thankfully we didn’t have reason or cause to use this.
Reviewer: Dave Gillo
Peace of mind
August 23, 2019
Didnt need it, but glad we had it!
Reviewer: Paige Phillips
Good idea
August 23, 2019
Didn't have to use the insurance but it gave peace of mind about possibility of not being able to take tour and reasonably priced.
Reviewer: Kath Thomson
Did not have to use but now I see the logic
August 22, 2019
I did not think we needed the protection plan, but once I saw the several points of contact at which the trip could go awry, I could see the logic of having it.The ferry queue was crowded (Who knew it was BC Weekend?) and, if we had not been with the excursion and had reservations, we would not have gotten on.
Reviewer: Linda L Lazure
Excursion Protection Plan
August 21, 2019
Fortunately didn’t need it.
Reviewer: Cathy Ferris
Safety Coverage
August 21, 2019
We were a group of ten-6 adults and 4 children. This insurance allowed us to cancel anyone’s trip up to the last minute. We felt it was well worth it.
Reviewer: Mimi Kinderlehrer
piece of mind
August 19, 2019
glad that we were able to have piece of mind in case we had to cancel or the ship or tour had alterations in plans
Reviewer: Marilyn S. Katz
It worked as intended
August 18, 2019
We purchased the excursion protection plan for our walking tour/gondola excursion in Venice. Through no fault of anyone, it happened to be pouring rain the day we were in Venice and the gondolas weren't operating. We still did the walking tour and recieved a refund for the gondola portion of our excursion.
Reviewer: Laura Rogers
Excursion protection
August 16, 2019
We did not need to use this but we were on a tight schedule and just knowing that we had this insurance was reassuring for the low fee it cost us.
Reviewer: Donna Rau
Protection Plan
August 15, 2019
Not used, was but grateful to have it.
Reviewer: Sarah Reilly
Plan
August 11, 2019
Good to have ..but never used...
Reviewer: Gene
safe bet
August 11, 2019
With a family of 5 traveling in 5 cities around the baltic sea- we made a significant investment with our shore excursions- the comparatively small cost of insurance was well worth it if something came up. Fortunately nothing did so I can't comment on claims handling.
Reviewer: TOM EWALD
visit to Pompeii
August 09, 2019
We purchased the protection plan because it was reasonable and just in case we couldn't make the excursion. Everything went as planned and we were not sorry we had the plan in case of an emergency.
Reviewer: Theresa Lacianca
MONEY WELL SPENT
August 08, 2019
YOU NEVER KNOW WHAT WILL HAPPEN WHEN YOU ARE ON VACATION. I GOT THE FLU ON MY CRUISE AND MISSED OUT ON THE EXCURSIONS. I AM SO THANKFUL I HAD THE PROTECTION PLAN. I CALLED THE COMPANY AND ASKED WHAT WAS NEEDED TO OBTAIN A REFUND, I EASILY COMPLETED THE PAPERWORK AND ATTACHED THE NECESSARY DOCUMENTS, IN LESS THAN 24 HOURS I RECEIVED NOTICE THA T THEY HAD REFUNDED MY MONEY.
Reviewer: CATHY CATER
Excursion Protection
August 07, 2019
Fortunately we did not have to use the protection plan, but for 6 of us the excursion was expensive so if something had kept us from going for the price it was worth getting.
Reviewer: D Johnson
no complaints
August 07, 2019
We didn't end up needing to use the plan but I can assume it would have been great if needed. Hard to rate something like this.
Reviewer: Ellen Kewley
Protection Plan
August 05, 2019
We purchased this plan as protection but fortunately we didn't need to use the plan.
Reviewer: Laurent Frost
Good purchase
August 05, 2019
I bought the insurance was reasonable and gave piece of mind
Reviewer: Lydia donofrio
Excursion Protection Plan
August 04, 2019
Didn’t need to use the plan but glad it was offered.
Purchased a different (and very expensive) excursion at a different port through the ship and my traveling companion was not feeling well so she did not go and forfeited her money. Too bad she did not have this insurance option through the other company.
Reviewer: KC Bru
Rainforest santuary rapture center and totums
August 01, 2019
because of health problems I was unable to go on this one
Reviewer: margaret b hall
Does it cover a bad tour?
July 31, 2019
The wine and back roads tour was not as described on the website. Would not have gone had I known.
Reviewer: Linda Kington
Good thing to have.
July 31, 2019
My husband travels a lot for work and often gets called away at a moment's notice. This being a very expensive trip, we wanted to be covered in case there was a last minute change. Glad I didn't have to use it, but was comforted to know I wouldn't lose my money if I did.
Reviewer: Glenda R Apata
Insurance - What can I say!
July 29, 2019
Not sure what to say. Insurance is a good thing. Didn't need it, but if something was cancelled it was good to know I had it.
Reviewer: Ryan Grabow
Your Berlin
July 28, 2019
Always need travel insurance.
Reviewer: Kittye Norris
Very good idea to purchase this
July 26, 2019
Just before our Pompeii excursion out of Naples, our grand daughter became sick, so had to cancel for she and her mother at the last minute. They were excellent at refunding our excursion money immediately, with her medical report.
Thank you!!
Reviewer: Ann Welton
excursion protection plan
July 26, 2019
Didn't have to used, but had a peace of mind knowing if the excursion didn't take place that I was covered. This was the first time I didn't take the excursions that was offered by the cruise ship so I needed a little assurance that everything would go correct and they did
Reviewer: Linda Sundve
Protection plan
July 25, 2019
I didn’t need to utilize this, but felt glad I had it.
Reviewer: Yvonne
Excursion protection Plan
July 24, 2019
Well worth it if you are disabled. At least there is the back up if you fail the step test on the ship.
Reviewer: Jacquie Perry
excursion review
July 24, 2019
worth it for the peace of mind.
Reviewer: LEONARD J GADZINSKI
Simple decision . . . affordable . . .
July 17, 2019
Not a worry re the weather or any other challenge . . . tremendous value for piece of mind!
Reviewer: Bruce D.Johnson, Castro Valley CA
Excursion Protection Plan Review
July 17, 2019
Not sure I even used this, but when our excursion was canceled due to the captain being sick, receiving an alternate and/or money back was a simple process.
Reviewer: Barbara Sebastian
Excursion Protection Plan
July 16, 2019
As a first-time cruiser, I bought the pan because I read horror stories of How the cruise lines take care of their sponsored excursions and everyone else runs their own risk. The Shore Excursions event was flawlessly planned and managed. We were never at risk of missing our tour because the ship arrived on time. I would buy the insurance again because of the peace of mind and the fact that it takes so many uncontrollable variables out of the equation.
Reviewer: J. Christman
Excursion Protection Plan
July 16, 2019
Made my excursions reservation months in advance and the unexpected could happen.I didn't need to use this, but the peace of mind knowing I had purchases was worth it.
Reviewer: Burton Pachello
No need to use
July 15, 2019
No need to use
Reviewer: Tereza Ruivo
Protection plan
July 15, 2019
This was probably not necessary but we did have one member of our party get sick so it was good to have that even though we didn't have to use it.
Reviewer: Susan Sievers
Good protection
July 15, 2019
We did not have to use it. However, it was a good safety measure.
Reviewer: Sylvia Newman
Older couple
July 14, 2019
Not used -- but we appreciated having it.
Reviewer: James Thelin
Protection Plan
July 13, 2019
Thank goodness we didn't have to use it. Good to have just in case though.
Reviewer: Emily S Mills
Good Value
July 05, 2019
Fortunately, we didn't have to use it.
Reviewer: Sarah Wood
Insurance Potection
July 03, 2019
It is a worthwhile investment as being on a cruise ship, you never know if the ship will arrive on time or late.
Reviewer: Hector Amor
Peace of Mind
July 01, 2019
We purchased this to have peace of mind concerning our tours. We had no problems on our excursions. Price was very reasonable.
Reviewer: Jean RePass
excursion protection
June 30, 2019
I did not use it although I purchased it
Reviewer: marlene bluestein
Protection
June 30, 2019
Good
Reviewer: ROBERT d volpe
protection plan
June 30, 2019
did not need to use it
Reviewer: marlene bluestein
Excursion Protection Plan
June 29, 2019
We thought it was a good idea to have trip protection, which was reasonably priced. There were 4 of us, and shortly before the trip, one of our party became ill. Ultimately, he was able to go, but it was comforting to know that we had the insurance, just in case.
Reviewer: Robert E. Grijalva
Never Leave Home Without This
June 29, 2019
Not an option for us and always glad to have it. Did not need this time and felt more relaxed because we had this coverage if we’d need it.
Reviewer: Kathlyn Roberts
Peace of Mind at a Great Price
June 28, 2019
Fortunately we didn’t need to use this coverage, but it was good to have and came at a reasonable cost.
Reviewer: Julie Bennett
Protection Plan
June 28, 2019
We didn't need to use this plan but it was very reasonable and provided peace of mind.
Reviewer: Linda Merideth
Insurance
June 28, 2019
Did not use plan. But tried to get $50.00 discount on tours but could not.
Reviewer: Roger Rathier
Excursion Protection Plan
June 24, 2019
Fortunately did not have to use,but was comforting to know I was protected ifneeded.
Reviewer: rw williams
Good price for an unexpected happening.
June 20, 2019
The cost of the protection plan is well worth it. Never know what could happen on a day you plan to tour. We had no issues.
Reviewer: Marcia Ardlen
Good Protection Plan
June 19, 2019
Thankfully, we did not need to cancel our excursion. However, it was reassuring to know if the weather or the circumstances cancelled the excursion, we could still be refunded.
Reviewer: En-Hsin
Protection
June 17, 2019
Glad we got it.
Reviewer: Neal and Suzanne Applegate
excursion protection ins.
June 14, 2019
We did not have to use the plan but it was a great price for what we paid for the excursions.
Reviewer: Dee Martin
Good to have just in case.
June 11, 2019
We luckily didn't have to use this plan but always purchase just in case.....
Reviewer: VERA MITROVICH
Protection plan
June 09, 2019
Affordable you never know when you will need it.
Reviewer: Lydia donofrio
Good to have
June 08, 2019
We did not need it, but it was a good backup.
Reviewer: Bruce
Didn't use it but glad to have it.
June 08, 2019
Luckily we did not take a sightseeing plane ride in Ketchikan during our trip or have any other disasters along the with way. All our excursions went seamlessly. All clean, with friendly guides and staff. Great excursion selections handled safely, professionally and efficiently. Didn't use it but glad to have the excursion protection plan.
Reviewer: A. Meyers
Good purchase
June 06, 2019
Fortunately we didn't have to use this but it sure was nice knowing we had it.
Reviewer: RHONDA Bosarge MANGIONE
Good purchase
June 06, 2019
Didn't need it but good to know it was available if we did.
Reviewer: RHONDA Bosarge MANGIONE
protection plan Alliance Ins.
June 04, 2019
We had to use the insurance for a visit to the doctor on board, my husband needed some antibiotic.
We got reimbursed for the amount that we spent. We will use this company again.
Reviewer: Bernadette Schaffer
Excellent for the cost
June 01, 2019
We had a change in our plans due to the cruise line and submitted the information and we’re reimbursed for the hop on hop off in Montreal.
I would recommend this for those uncontrollable things because it’s well worth the money
Reviewer: Pati
Insurance
June 01, 2019
Fortunately we need to use the EPP.
Reviewer: KATHLEEN KENDZIOR
A must have
June 01, 2019
Perfect for peace of mind!
Reviewer: Sherri Whitlock
Protection plan
May 29, 2019
I didn't end up needing to use the protection plan. But was worth the small price for the piece of mind, just in case.
Reviewer: Michelle Falcon
Excursion Protection Plan
May 27, 2019
I would always recommend buying this for anyone taking a tour. The more detailed tours are expensive and if for some reason you couldn't make the tour, you would have the assurance that you wouldn't lose your money.
Reviewer: Bernadette Sherry
Insurance
May 24, 2019
My husband is 80 and I am 75 years old. Having insurance is very important to us because we sometime have health concerns when we travel.
Reviewer: Lois Ann Whetman
Didn't have to use it, but I am glad it was there
May 24, 2019
Luckily, we didn't have to use this protection plan, but I did have peace of mind, knowing that it was there.
I will definitely book through this group again and will purchase this protection plan again.
Reviewer: Nawanna
Fortunately didn't need it!
May 22, 2019
We did not need to use the insurance but I still recommend because there were several tours that were canceled at the last minute.
Reviewer: Carla Ferrel
piece of mind
May 21, 2019
it was important to have the protection plan just in case. it was not expensive, but nice to know if anything happened, we would get a refund. worth the money
Reviewer: leslie mckenna
Always good to have
May 17, 2019
We thankfully didn’t need it but it’s always good to have.
Reviewer: Beate
Protection plan
May 16, 2019
Good price with good coverage! Thanks.
Reviewer: Angela Wu
Don’t Leave Home Without It!
May 13, 2019
I strongly suggest that everyone buying shore excursions also purchase the available protection plan on each one. The cost is very minimal and you never know when it might be needed! An issue with our plane caused us to initially miss our ship AND shore excursion, but we were saved by the protection plan and quickly reimbursed for the cost!😀
Reviewer: Sharon Norman
Excursion protection plan.
May 11, 2019
While traveling toEurope, our flight was delayed and we did not arrive to set sail on time. As a result, we missed an excursion. Upon contacting the Shore Excursions group and explaining what happened, our
Excursion was refunded within a few days. This plan is money well spent! .
Reviewer: Cheryl Clark
Protection plan
May 10, 2019
Guaranteed excursions
Worth the money
Reviewer: Barbara Gordon
Security First
May 05, 2019
since both my wife and I are having minimal health issues, I felt that just to be on the safe side but the trip insurance, and while thankfully it was not needed, it provided peace of mind to both of us.
Reviewer: Donald L Mills
Protection Plan
April 27, 2019
Probably did not need it,can't remember if we paid for it or not
Reviewer: David John
Jungle cruise and canopy zip adventure combo
April 26, 2019
We didn't need it fortunately, but nice to have.
Reviewer: Lynne Holm
Excursion Protection Plan
April 24, 2019
didn't have to use it
Reviewer: Richard Scalise
Didn't have to use
April 23, 2019
Didn't have to use this plan thankfully but it was a comfort knowing it was there if needed. Worth the cost, you never know whats around the next bend!
Reviewer: Steven Hitt
protection
April 22, 2019
Bought this just in case... Ended up not needing it - thankfully!
Reviewer: Margaret
Plan
April 17, 2019
We didn’t need to use the protection plan but it was good to know it was available if needed
Reviewer: Lac
Protection
April 13, 2019
Good to have this option
Reviewer: Lynn Woolliscroft
Excursion plan protection
April 10, 2019
Great idea. Ship couldn’t get into a port and a series of circumstances caused another missed excursion. Was given a full refund.
Reviewer: Angela Gradek
Excellent
April 06, 2019
Great customer service!
Reviewer: Irma Santos
Excursion Protection Plan
April 04, 2019
This plan gave me peace of mind.
Reviewer: Mark Grundman
Protection plan
March 26, 2019
I took it in case of not making it to our horse ride ! We never had to use this option !
Reviewer: Manon
We Did Not Use
March 26, 2019
But it was good to know that we would have been covered if we had to cancel.
Reviewer: Chaya Friedman
protection plan
March 22, 2019
always a good idea.
Reviewer: linda sorrow
Reasonable price
March 22, 2019
We purchased this plan to cover the costs of our helicopter tour in the event that the cruise ship had to skip the port, or that weather prevented the helicopter from flying. Fortunately we didn't need to use it but the cost was reasonable and worth the peace of mind.
Reviewer: Dave Elyea
Peace of Mind
March 22, 2019
Things happen in life that can make plans go awry. No need to worry when it is covered with a protection plan.
Reviewer: S. LaRue
worth buying
March 16, 2019
did not need but glad we had it.
Reviewer: Laura Bass
Definately worth spending the $15 dollars
March 14, 2019
I was able to relax during my cruise knowing that I had this protection plan in case I got sick or the weather turned bad. Would definitely take the plan again. Highly recommended!
Reviewer: Dina Bruneau
We didn't need it, but happy with it.
March 13, 2019
You know never if something were too happen.
Reviewer: terri baker
Worth getting!
March 06, 2019
We had a really hard time making it to Miami due to unexpected snow storms. We didn't think we were going to make it in time before our cruise ship left. There was great peace of mind knowing we at least had trip protection on everything.
Reviewer: Jackie Rohrman
Excursion
March 05, 2019
We did not have to cancel our excursion for any reason but I'm glad we choose it just for the peace of mind
Reviewer: Rose
Protection Review
March 05, 2019
Although we did not have to use the protection plan, it did provide comfort knowing we had it. Plus, the cost was really a good deal considering it had all the benefits of all the other plans that were priced much higher.
Reviewer: Francis Spanberger
Good coverage
February 27, 2019
Feel I am protected if tour cones in late
Reviewer: Sue carlson
Waiting for Bus
February 22, 2019
The tours was smooth but we had to wait for the bus almost 30 minutes because of traffic around the port. Suggest a different meeting place for the bus. Tour guide was excellent.
Reviewer: Steven Casalino
Excursion Protection Plan
February 19, 2019
Didn't use it so have no knowledge as to how the experience of having to file a claim would be.
Reviewer: Ju
Excursion Protection Plan
February 14, 2019
Everything worked as planned. Didn't need to
use the protection plan.
Reviewer: Clark Taylor
Worth it!
February 11, 2019
Worth it for peace of mind! You never know what the weather will do some times of the year....
Reviewer: Laura
Well worth it
February 09, 2019
My daughter and her husband had booked the kayaking excursion and it was cancelled. It is good to have this very inexpensive protection plan.
Reviewer: Cheri
protection plan
February 09, 2019
the protection plan was a very good price. we did not need it, but it was great to know that it was there in case we needed it.
Reviewer: Tena E McGuire
Cruise insurance
February 02, 2019
Glad we did not have to use it, but happy to know I could.
Reviewer: Susan Kelly
Well worth it
January 31, 2019
Well worth the purchase knowing if anything went wrong we would covered.
Reviewer: Emily
Protection plan
January 26, 2019
Thankfully we did not have to use it but it did give us a peace of mind that it was there is needed.
Reviewer: Harriet McNeill
Excursion Protection Plan
January 23, 2019
Fortunately, we did not need to use it as everyone was well and excited about going on this excursion. However, it was a good option to have just in case as I remember years ago when we were on a cruise with another family one of the other family members became ill and had to remain on the ship while we all left to see the sights in Cozumel. It is always good to have extra insurance just in case.
Reviewer: Ruth Schelberg
great price
January 18, 2019
I never had to use this but it was nice to have this protection in case I could not make the shore excursions.
Reviewer: Marlys Keller
Good Program
January 14, 2019
Luckily did not need to use it, but signed up for a plan was quick and easy.
Reviewer: Darren Hilliard
Excursion Protection Plan
January 09, 2019
Did not have to use. Wish there was a section that allowed you to request a full refund based on the overall satisfaction of an excursion.
Reviewer: Dale Adcock
Piece of mind
January 09, 2019
Luckily we didn't need to use it but I was happy knowing that if my sister or I became ill and couldn't attend the excursions we would get our money back. For an extra $10, you can't beat that...such a necessary purchase.
Reviewer: Stanlie
Excursion Protection Plan
January 08, 2019
We did not have to use it, so we do not have any information about how the plan would have worked.
Reviewer: marti
Cycling in Kochin
January 02, 2019
Bikes were excellent and leader and driver were pleasant to deal with
One of the highlights of our Oceania cruise
Reviewer: Michael Smith
Cycling in Kochin
January 02, 2019
Bikes we're excellent and leader and driver were pleasant to deal with
One of the highlights of our Oceania cruise
Reviewer: Michael Smith
Good value
December 28, 2018
We didn't need it.
Reviewer: Rod Clayards
Cancellation Plan
December 24, 2018
Didn't need it but worth the cost if we had.
Reviewer: Rod Clayards
Goodbye worry
December 19, 2018
We got the excursion protection plan thinking that we never lnow about weather, health, timing. We have had a few sketchy experiences independently which, fortunately, the providers made good, but with more health concerns now we appreciated having coverage in case plans didn’t work out.
Reviewer: Jeanne Jones
Peace of mind
December 14, 2018
Purchased the protection plan since there were storms looming. Did not have to use it; but gave peace of mind for a small price
Reviewer: Abdij Bhat
Plan
December 12, 2018
Good to have. Never know when something will happen
Reviewer: Nancy
Excursion Protection Plan
December 09, 2018
For the most part we enjoyed our tours but were under the impression we would be saving more money. There were times when we had a long walk from the Pier to the pickup point. Another time, we would purchase the tours offered by the ship.
Reviewer: Nancy Sutherland
Excursion Protection Plan
December 07, 2018
Luckly, I did not have to use it, but I was glad I had it
Reviewer: harry chupnick
Protection Plan
November 28, 2018
Shore Excursions' protection plan is reasonably priced, and worth the peace of mind it provides.
Reviewer: Rosemary Buteau
Purchase this!
November 14, 2018
Before I left the weather turned crazy. The tour was $250.00. Pay the extra to protect this price. You could get a cold, break a toe, bad weather.
Reviewer: Donna
Protection Plan
November 14, 2018
We felt the price was a good bargain and felt that we needed to take the plan for protection. We did not have a need to use the plan, but are glad that you offered it to us. Thanks for all your help with setting up our tours. We enjoyed all that we had with you and wish you would have had more available for all the places that we visited. Thanks again!!
Reviewer: Randy & Sari Jardine
Godd Price
November 10, 2018
The plan is quite reasonably price and we used it for one of our excursion which was cancelled. No problem full refund,
Reviewer: Pat Esposito
Didn't use it!
November 09, 2018
But good to have, just in case...
Reviewer: Simply Joy
Didn't use it.
November 05, 2018
I guess it gives you piece of mind, in case something happens.
Reviewer: K Louie
Didn't use it
November 05, 2018
I guess it gives you piece of mind, in case something happens.
Reviewer: K Louie
Fine
November 05, 2018
Didn't need it so I guess it worked.
Reviewer: Mary Stark
Just makes sense
November 03, 2018
We always cruise in October. Hurricane season. I purchase the protection plan just in case our cruise gets routed somewhere else.
Reviewer: Gary
Safety
October 30, 2018
did not have to use this policy but for the cost it was worth having just in case.
Reviewer: Gloria Hughes
Refund on excursions
October 29, 2018
Due to weather, our ship was unable to dock in Kotor so we missed the excursion. Also my husband came down with a respiratory infection and could not go on another planned excursion with me.
I contacted the Shore Excursion group and submitted the proper forms. Within two weeks they had refunded to my credit card for both excursions.
Reviewer: Louise Parker
Must Have
October 27, 2018
Must have for all the 'just in case'...worth every penny.
Reviewer: Mani Lopez
Protection plane
October 21, 2018
It was very good especially since we didn’t need it.
Reviewer: Terry Flood
Protection Plan
October 20, 2018
My travel partner and I thought it was a good option and very cost effective to purchase the protection plan.
Our ship docked late and we missed one of our shore excursions. The tour company was great and rescheduled the tour for us.
Reviewer: Dianne Ruggeri
Outstanding
October 18, 2018
no problems.
Reviewer: Barbara Nell Odland
Didn't need to use
October 18, 2018
It was good to have just in case something happened. Everything went as planned, so we didn't need to use it.
Reviewer: Sandra Petroff
Reasonable price & good to have
October 18, 2018
It is always good to be prepared.
Reviewer: Anne Primerana
Great Value
October 17, 2018
This is a very good product at a low cost for peace of mind.
Reviewer: Brian Matthews
Didn't need to use
October 16, 2018
We bought this in case the weather prevented us from being able to go on the Dolphin Royal Swim Plus. Too bad it can't be used for disappointing service and lack of following what was promised to us in the ad.
Reviewer: Sandra Petroff
Better safe than sorry
October 15, 2018
I always insure our excursions. My wife and I each have a disabled child, so we never know when we may need to cancel. The cost is too little to pass up.
Reviewer: Michael Bowen
Didn’t need it
October 02, 2018
We didn’t need to use it, but for the amount of money you are dropping for these excursions it’s a smart thing to have! We have an elderly parent so if something happened before we left we would’ve been on the hook if we couldn’t go. Plus, you never know if you will hurt your back, get sick... for the money the security is worth it.
Reviewer: Susan Cosmopulos
Private 2 Day Tour for 5 people
September 30, 2018
Protection Plan provided peace of mind and security for group.
Reviewer: Jim Drapp
Good to Know We Had It, Glad We Didn't Need to Use
September 27, 2018
Considering the potentia for inclement weather or illness interfering with our land excursions it was reassuring to know we wouldn't lose the full cost of each trip.
Reviewer: Peggy Macko
Is this needed?
September 20, 2018
We fortunately did not need to use it but just knowing we had it was comforting. The price was not outrageous.
Reviewer: Dirk Brewka
Excursion Protection Plan
September 18, 2018
We purchased the plan--we thought it was reasonable in price, and gave us peace of mind knowing we would get a refund if we could not go on the excursion due to health issues.
Reviewer: Charlotte Hoff
Protection Plan
September 17, 2018
Thankfully we did not have a cause to use this service.
Reviewer: Ronald Hofstetter
Great buy
September 17, 2018
Even though we have not needed to use our insurance coverage, it was good to know we had for just in case.
Reviewer: Kim Goetsch
Alaska cruise
September 10, 2018
We were very pleased with the shore excursions that we bought in a package for Juneau, Skagway and Ketchican. The guides were knowledgeable, entertaining, and friendly. At 85 years of age we were happy that we let them do the "walking" for us.
Reviewer: Jack Inkpen
Misty Fjords Flightseeing Protection Plan
September 10, 2018
We're happy we purchased this plan, it gave us peace of mind. Recommended by Clark Howard. Fortunately, we didn't have to use it!
Reviewer: John and Gisele PARKER
Reasonable option, just in case!
September 10, 2018
We purchased the Excursion Protection Plan and recommend this option for anyone who may be traveling with someone who has a medical concern. It's reasonably priced and brings peace of mind just in case someone cannot attend the excursion.
Reviewer: Gael B
Did not need it,
September 06, 2018
It would have been good if needed,
Reviewer: Lawanna Kay Teixeira
Worth having.
September 01, 2018
Though we thankfully didn't need to use it, we're glad to have had this protection plan. You never know what can happen!
Reviewer: Dewey Johns
Insurance
August 31, 2018
Best ever ending in that it was never used.
Reviewer: Jim Kail
Excursion Protection Plan
August 30, 2018
It was good, but thank goodness didn't have to use it. Glad to have it as a protection though
Reviewer: Sharon McNair
this was just a protection plan
August 29, 2018
i wanted to make sure i was protected in case we didn't get to the dock in time or there was bad weather or a hurricane or something. I recommend getting a protection plan because otherwise you'll be out all the money.
Reviewer: Nick Coffee
Protection plan
August 27, 2018
Didn’t have to use it. Thank goodness but glad to have it
Reviewer: McNair Sharon
Better to have it and not need it....
August 13, 2018
We had such peace of mind getting the protection plan. Especially since we didn't book our excursions thru the cruise line. Highly recommend protecting yourself and your money by getting the insurance. Luckily we did not need it- all our excursions were perfectly on time and went as scheduled.
Reviewer: Kris Slocum
Good
August 06, 2018
Didn;t have to use it...
Reviewer: Thomas Badolato
Purchased but not Used
August 06, 2018
Did not have to use.
Reviewer: julia gollobit
Purchased but not Used
August 06, 2018
purchased not used
Reviewer: julia gollobit
Purchased but not Used
August 06, 2018
not used
Reviewer: julia gollobit
Didn't have to use it
August 06, 2018
It is always a peace of mind to be able to recoup some of your travel purchase in case something goes wrong.
Reviewer: Anne Mason
Always buy a protection plan!!!
July 30, 2018
I never thought I would need to buy a protection plan for an excursion. Glad I did. There were 2 out of 4 people who were injured before we left on our trip. Having the proper documents, I was issued a refund of $1,300 for 2 excursions.
Reviewer: CARLA RENEE WELLBAUM
Peace of Mind
July 30, 2018
Purchasing this plan was beneficial because one does not know if the ship will be on time, etc.
It was worth the peace of mind.
Reviewer: Joe Schames
Excursion Protection Plan
July 30, 2018
I didn't have to use it, but it was good to have.
Reviewer: Katherine Davis
Excursión Prtection Plan
July 23, 2018
not needed or used, in my case all went well
Reviewer: Valerie Sargent
Protection Plan
July 23, 2018
Glad I didn't have to use it!!
Reviewer: Robert Crenshaw, Jr.
son was sick day of excursion
July 23, 2018
My son had a flair up of a chronic condition and he could not go on the excursion. I did have to supply a note from his doctor at home but once they received it, they responded within a couple of days.
Reviewer: maggie lloyd
Protection
July 09, 2018
It gave us security that if sick we could change or cancel
Reviewer: alan stout
Excellent
July 09, 2018
Glad we didn’t have to use it.
Reviewer: Bonnie Dellatorre
Reasonable for the value
July 09, 2018
Use unless you are quite certain you will not need to cancel the tour.
Reviewer: JOHN KURANTY
Comforting
July 09, 2018
Nice to know we had the coverage in the event we couldnt make any of our excursions
Reviewer: Nikki Maldonado
Protection Plan
July 09, 2018
I always to have a Back-up
Reviewer: Herve St Pierre
Safe Return
July 02, 2018
This protection plan was so great !! We encountered no Brown bears or Pirates on our excursion and returned safely to our cruise ship. Well worth the extra cost. LOL
Reviewer: Ralph
So worth it!
July 02, 2018
We got protection for all of our excursions. That small amount gave us peace of mind since Alaska’s weather can be a little unpredictable! We were very fortunate that it did not rain during any of our excursions, but it was close! I would recommend the protection offered on each excursion!
Reviewer: Sharon Norman
Peace of Mind
July 02, 2018
Luckily we did not have to use this Excursion Protection Plan, however by having it, it gave us peace of mind. So for the peace of mind, I rate it as excellent. After all, we are on vacation and left our worries at home.
Reviewer: Cameron & Christine
Amalfi Coast
July 02, 2018
The most wonderful experience on our cruise. Mafalda and Francesco were fantastic and so funny. They went out of their way to help make this a memorable trip. We were able to see much and had the most amazing lunch overlooking the sea. Breathtaking excursion!!!! Shore excursions did a terrific job in arranging this tour. Thank you!
Reviewer: Janet A
Excursion Protection Plant
June 11, 2018
Very economical. Fortunately, we did not have to use it but it is good to know you have it.
Reviewer: Victoria Cataluna
Protection Plan
June 11, 2018
I did not have to use it, but it was a nice thing to have! Thank you.
Reviewer: Linda Graney
Did Not Use
June 11, 2018
Thankfully did not use this but for the small cost it gave us piece of mind. Glad we purchased it.
Reviewer: Randy Severs
Didn't have to use it
June 11, 2018
It gave me piece of mind...just in case something went wrong, I knew that our investment was protected. A small price for my peace of mind.
Reviewer: DAVID WUELLNER
tranquility
June 11, 2018
It is very good to have this plan. it give us tranquility.
Reviewer: Ana
Norwegian Fjords
May 31, 2018
Execellent tour and new boat. Views were beyond belief and very close to the Fjords.
Reviewer: Monica
Peace of mind
May 28, 2018
I don’t think you can put a price on peace of mind.
Reviewer: Lynn Iannucci
Always purchase travel/excursion protection
May 24, 2018
For many years I have purchased Travel/Excursion protection. I have not needed it until this vacation where I suffered from a debilitating migraine headache that prevented me from being able to go on one of my shore tours. I filed a claim and the refund was VERY quick. Thank goodness I purchased this very necessary peace of mind!
Reviewer: Karen Holmes
NA
May 24, 2018
Good
Reviewer: Ronald Hart
Great Insurance Option
May 23, 2018
Very competitive alternate travel insurance while traveling to unknown destination and variable weather forecast.
Reviewer: Gary Phillips
march 13, 2018 swim with Hector Dolphins
May 23, 2018
Fabulous. Swimming beside wild dolphins who pass by us in the bay is breathtaking. It is not difficult to swim as wet suit keeps you afloat. Loved it and would do it again. I am 71 years young and it was a breeze. the boat crew were very knowledgeable and helpful and took photos of each one of us in the water .
Susan from Toronto ,Canada
Reviewer: susan frederick
Excursion insurance pays off
May 21, 2018
We had booked an excursion in Cartagena Columbia for a walking tour of the old city. My wife became ill with stomach issues the day before. She was treated by the ship's doctor and i did not get ill. neither of us went on the tour as i stayed on the ship with my wife. When we got home, we scanned the medical papers and emailed them to the insurance carrier. They reimbursed us for both of the unused tour tickets. Very prompt service with no problems. Highly recommend this insurance.
Reviewer: Dennis Fuller
Excursion Protection Plan
May 21, 2018
My husband and I were happy with the protection plan. We always get a protection plan when we take a cruise or tour package. We felt than it was a fair price for what was covered even though we did not need to claim any issues.
Reviewer: M. McCaughna
purchased but didn't use
May 21, 2018
We purchased this but did not have to use it, thank goodness. I will never be without it as our first cruise we had booked we canceled a week before sailing due to a death in the family. Thank goodness I had purchased travel protection b/c we were reimbursed 100%. These excursions were for our rebooking and, like I mentioned, I will never travel without it anymore!
Reviewer: Gretchen Monnat
Insurance
May 14, 2018
It’s insurance, peace of mind. Your doing well if you never have to use it.
The value is based on the amount of the excursion.
Reviewer: Stan Kaiser
worth the price
May 14, 2018
We bought this protection plan and almost had to use it due to an injury. Fortunately we did not, but it was a good that it was there just in case.
Reviewer: David Jaciuk
Insurance
May 14, 2018
Thankfully didn’t have to use it. Sounds like a good idea to have if booking as far out as we did
Reviewer: Mwenda
keep me from worries
May 14, 2018
Good to have it, keeping me from worries. Even if nothing went wrong in the end and I don't regret.
Reviewer: Xiaowei Ding
Cruise 2018
May 14, 2018
Thankfully I did not have to use my insurance, but I felt very comfortable with the coverage. I received all the material and cards in a timely manner. I use this company when I travel.
Reviewer: Diaba Rabidoux
Piece of mind
April 30, 2018
We purchased the excursion protection plan for our peace of mind. Affordable, but insured against the unexpected. Glad that we do not need to use any of the plan :)
Reviewer: Wendy Lam
Insurance
April 30, 2018
Always a good time, you never know
Reviewer: Ed Welbourn
Protection Plan - definitely recommend!
April 30, 2018
Fortunately, we did not need to use the Protection Plan this time. Great to know that you are covered should something unfortunate/unexpected occur as has happened in the past. Makes for a more relaxed trip!
Reviewer: Linda Kimball
Protection Plan
April 30, 2018
Best plan for the money. So worth it.
Reviewer: S. Walden
Glad we had it
April 23, 2018
Trip to Akaroa got cancelled and got an immediate refund. Good. Didn't need the emergency service or trip cancellation but was glad of the piece of mind.
Reviewer: Paul Milner
Protection Plan
April 16, 2018
Did not have to use the Protection Plan. It certainly gave peace of mind as I had been on another cruise that was unable to go into a port because of weather. It was also nice as a couple of our party did get ill and missed one of the excursions.
Reviewer: Kathryn Gallaher
Excursion Protection Plan
April 16, 2018
It is a good idea to get this protection.
Reviewer: Patricia Bruzzese
Insurance
April 16, 2018
Only $30 us but probably worth it if you had to cancel. Did not have to use it.
Reviewer: Alan Graham
shore excursions insurance
March 26, 2018
We did not need to use this insurance, but certainly felt more secure by having it. The waiving of pre-existing health conditions was certainly a plus.
Reviewer: Pat Cameron
Costa Maya's Chacchoben Mayan Ruins
March 22, 2018
We had the most wonderful experience on this tour. Patrick, our tour guide, (of Mayan descent) related so much information to us, that it made me do further research into the Mayan civilization. Every detail of the tour was exciting, because I love historical facts. Can't wait to return.
Reviewer: Carolyn Wallace
Great to have
March 21, 2018
Great to have for peace of mind
Reviewer: Greg
Insurance protection
March 20, 2018
didnt need it but glad I had it in case
Reviewer: Craig Wise
Excursion Protection Plan
March 17, 2018
recomended
Reviewer: Peter Alvarado
Excursion Protection Plan
March 16, 2018
This plan doesn't really cost this much and is well worth protection against any difficulty with your shore excursions.
Reviewer: Nancy Symons
Good Protection
March 16, 2018
This is a good way to go if you are a senior citizen. You never know what might happen.
Reviewer: Kathy Marcyjanik
Protection
March 14, 2018
It was nice to know if something happened we were well protected
Reviewer: Linda Cudnik
Excursion protection plan
March 13, 2018
We did not need to use it but we’re happy to have it and thought it was reasonably priced
Reviewer: Marianne Larson
Playa Mia Beach Resort
March 12, 2018
This was a great destination tour with transportation, well organized and efficient. there were 5 of us and we really enjoyed the time.
Reviewer: Pamela P Hartling
Proctection Plan
March 08, 2018
So far I have not had to use it
Reviewer: Rebecca Stickles
Fast, hassle-free reimbursement
March 07, 2018
It's so tempting not to purchase travel insurance...no one wants to think they might need it! But, for the first time on a vacation, I did need it. I had an injury that required immediate medical attention. As soon as I called the claims number, Shore Excursions reassured me that everything would be taken care of.....and it was. I was reimbursed within a week, plus the company called to see how I was doing. Thank you!
Reviewer: Sandra
Lucky not to need.............
March 07, 2018
Glad we were able to enjoy without interruption
Reviewer: patrick & sue Howard
Protection Plan
March 05, 2018
Bought the protection plan because you never know what could happen. It was affordable and I felt good knowing that I could cancel and get my money back should anything happen.
Reviewer: Marisol
Excursion insurance
February 27, 2018
We purchased the insurance as protection in case our cruise boat was delayed or had problems and never thought we’d have to use it for medical purposes. It came in very handy when my wife hurt her knee at the previous days excursion when we were horseback riding. After submitting the claim and the medical paperwork her portion of the next days excursion was promptly refunded.
Reviewer: Craig Bertholf
Under the Bridges FNBR67
February 24, 2018
Insurance not used
Reviewer: Ana Torres
Useful
February 23, 2018
I didn't need to use my insurance. But it covered my tour just in case anything happened. Nice to have.
Reviewer: Nadia Perry
Protection plan
February 23, 2018
We probably didn’t need to purchase this extra protection, but the price wasn’t exorbitant and if we had needed to cancel, it would have been well worth it.
Reviewer: Kathy Short
Plan de protección de excursiones
February 20, 2018
Se cumplio con lo pactado
Reviewer: Arnaldo Jose Giorgi
The jackson 5 family
February 15, 2018
Our tour guide John was extremely nice. He gave us lots of time at every stop. He was very informative. The only thing was we couldn't hear him over the microphone that well in the back of the bus. consider upgrading. Other then that it was awesome!!!
Reviewer: Sky
Steve & Paula Witzke
February 03, 2018
Thankful did not use but always try to insure any type of large purchase when ever possible.
Reviewer: steve witzke
Excursion plan protection
January 30, 2018
I can not comment on this as fortunately we did not have to use this. But it was a piece of mind having it. We lost $500 last summer in Europe because we couldn't get off the ship in time due to we had to be charted in using RC safety boats and the did their excursion first and everyone else after.
Reviewer: Wendy Paquette
Good, low cost protection
January 21, 2018
I've signed up for quite a few shore excursions from shoreexcursionsgroup.com for many spots throughout the world and have never been disappointed. I've never had to use their Excursion Protection Plan, but I have often signed up for it. The cost is very reasonable and it provides peace of mind in case there is a need to cancel because of unforeseen circumstances. Even adding this protection, the overall cost of an excursion is usually quite less than a cruise line excursion and usually it will be with a smaller group.
Reviewer: James Koermer
Unecessary
January 19, 2018
We purchased this plan because we are older and you never know what might happen. Thankfully, we did not have to use it.
Reviewer: Doris Hanneman
Protection plan
January 18, 2018
Thankfully, we did not have to use this service.
Reviewer: Donna Eckert
Trip protection
January 12, 2018
I always buy it and always recommend getting it. You never know when you can get sick or fall or anything else you can think of and not be able to do the tour you purchased. Besides the disappointment why loose your money as well? Be smart it is a good protection for very little money.
Reviewer: Joann Mansfield
A Reasonable Cost
January 12, 2018
All trips were insured at a nominal cost.
Reviewer: Brenda McKoy
worth it
January 08, 2018
I felt the price was worth the peace of mind knowing that if something happened that we weren't able to do the excursion, we wouldn't have to pay for it.
Reviewer: Jaque Peterson
Great Excursion
January 08, 2018
It was very easy to book excursions. Everyone was on time and very knowledgeable. We had a great time.
Reviewer: Florence Cochran
Never know what will happen!
January 01, 2018
Never know when you will get sick or something else will happen. I recommend.
Reviewer: R Gonzales
Worth it!!!
December 20, 2017
I didn't have to use the insurance but it was great that they offer it!!
Reviewer: Amanda Broadus
good to have it, but better not to need it
December 18, 2017
:-)
Reviewer: Samuel
Did not use
December 11, 2017
Did not have to use which was great.
Reviewer: Rich Crane
Great Protection Plan
December 11, 2017
We purchased the Protection Plan as we traveled off season. Wanted to be sure we would enjoy our trip with peace of mind and
not having to worry about cancellations.
Reviewer: Sylvia Villarreal
St. John,Antigua
December 04, 2017
Good purchase, peace of mind.
Reviewer: dennis daley
St.Lucia
December 04, 2017
Best peace of mind purchase ever.
Reviewer: dennis daley
Barbados Bridgetown
December 04, 2017
Great purchase, best peace of mind.
Reviewer: dennis daley
Didn't use it
November 29, 2017
Glad I had it
Reviewer: Mark Townsend
Traveler
November 27, 2017
We had it but glad we didn't have to use it.
Reviewer: Elsie
Excursion Protection Plan
November 25, 2017
This is an inexpensive way to assure one that if anything happens, a reimbursement will follow.
Reviewer: K. Walden
security
November 24, 2017
Didn't use it since everything went fine. Happy I bought it since there were hurricanes.
Reviewer: Robin johnson
Peace of mind
November 20, 2017
We did not have to use this but it certainly provided peace of mind. Oh. I forgot to say how much we enjoyed the But of Fundy and the reversing Rapids. Also just a heads up. The dark background on these sites makEs if difficult to see the lettering. Maybe use a better contrast between background and lettering. Thanks for the opportunity to give a review
Reviewer: Harriet Scoggins
Excursion Protection Plan
November 17, 2017
This made me feel safe knowing if for some reason we couldn't go we would be reimbursed!
Reviewer: Nancy Sites
Protected!
November 15, 2017
Always get the Excursion Protection Plan. Our cruise ship left late and would possibly have impacted our tours if they were next day.
Reviewer: K. Lopez
Must do...
November 14, 2017
On our cruise alone there were three individuals taken off the ship with medical emergencies (only the second cruise I've even seen any- and we had three) add to that the threat of tropical storm possibilities and your crazy not to ensure the value of your vacation
Reviewer: Bill Epsky
Love the price
November 06, 2017
This added protection is so reasonable, who would not want this added protection and peace of mind...
Reviewer: Dianna Degrave
Peace of Mind in Barcelona
November 04, 2017
It was a good idea to purchase this excursion insurance at this time because of the political issues going on in Barcelona during Oct. 2017. If there had been some political unrest near our hotel on Las Ramblas that would have forced us to cancel this excursion, the tour company would have had to refund our money because we purchased the insurance for our order. The insurance purchase helped us enjoy our tour even more with confidence.
Reviewer: K. Enright
Insurance
November 04, 2017
If the cruise was cxl due to weather hurricane etc. you would have rebooked on a different cruise or refunded our money. That was worth it
Our travel agent Lisa was great and so helpful.
Reviewer: Judi
Halifax, Nova Scotia
November 03, 2017
On a previous trip, the weather had been unpleasant so we decided to purchase the Protection Plan for our tour on the Duck Boat. We were unable to dock in Halifax due to wind conditions and Shore Excursions refunded our tour money easily. We were grateful we had purchased it. It was well worth the small amount.
Reviewer: P. Higgins
Excursion Protection Plan
November 01, 2017
plan was very helpful
Reviewer: Vicki Rhodes
Affordable
October 19, 2017
Affordable for my peace of mind! Gave me security in case of unforeseen problems!
Reviewer: Lori Nolan
Protect Plan
October 14, 2017
Did not need to use the plan but glad it was available.
Reviewer: Terry Russell
Peace of Mind for Uncertain Weather
October 05, 2017
So glad we took the precaution of protection, with the hurricanes threatening the area! I appreciated the 'hand holding' of Daniel Hammer about our cruise - with all the hurricanes in the area at that time. He was so confident and information, yet so understanding of our concern, since this was our first cruise! THANK YOU!!
Reviewer: Vivian Ott
Good Insurance
October 02, 2017
This is a good insurance to have in case the tour was missed. Luckily never had to use it.
Reviewer: Vincent Montez
Protection plan
September 29, 2017
We didn't use this but with the cost of our vacation we wanted the insurance, things happen and we did not want our vacation time spoiled, but if things happened we would have had options. Italy is a nice in a life-time trip for us..., well maybe not😀!
Reviewer: Alma Rogers
protection plan
September 26, 2017
I was glad we had the coverage as there is no guarantee that things will be on time with a cruise ship
Reviewer: janet vanluttikhuizen
Didn't have to utilize but good deal.
September 26, 2017
We got this for piece of mind in case our ship missed Santorini port or something then we would be refunded. Seemed like a good idea for only an extra $5 per person to be refunded the $80something price per person should something happen. We didn't have to utilize the protection plan at all but nice to have just in case.
Reviewer: Allyson Urban
My First ATV Ride
September 22, 2017
The experience was great. Since it was my first ride, I started off a little slow, but the guide was with me all the way, which lifted my spirits. After we left the cave, I felt better about being on the ATV and actually drove better and completed the tour with a big smile. The people were exceptionally friendly (everyone). I would definitely take this exact excursion again. Make sure you get a picture if it's your first time.
Reviewer: Hilda
Dogsled/helicopter
September 18, 2017
I had 6 family members signed up for this trip. My 90 year old mother and 4 of her young adult grandchildren and myself. I wanted to insure this excursion for obvious reasons, age and health.
Thank goodness we didn't need it.
Reviewer: Vicki Brocksmith
Wilderness Cruise & Rainforest Adventure
September 18, 2017
Thankfully nothing hindered us from taking this tour. The insurance provided security if we had been unable to go.
Reviewer: Greg Shaffer
Insurance for Excursions
September 13, 2017
A must have. Please everyone get travel protection for all your vacations and excursion protection for all your excursions. Take it from me I'm a travel agent.
Reviewer: Frankie Alexis
Best excursion in St. Kitts!
September 06, 2017
This was a great excursion! We started out from a beautiful beach with the friendliest guys leading us. Omar and Tori took us along the shoreline to a beautiful cove to snorkel. The snorkeling was amazing with crystal clear waters and tons of colorful fish. Our family of 6 had the best time with a little adventure on this beautiful island. I would highly recommend this excursion and everyone said they would love to do it again!
Reviewer: Cheryl Unger
Comfort
September 01, 2017
My husband got sick during our cruise and we did not know if we were going to finish the cruise. It was a comfort to know "all was not lost" if we had have to have left the ship.
Reviewer: Linda Moon
Not used
August 30, 2017
Not bad but affordable.
Reviewer: Elizabeth
Happy we had it
August 29, 2017
We booked this excursion for our trip to Alaska. It was for a minimal price. But boy, were we glad we did. We had to reschedule for our trip to August. Maybe they would not have charged us for both but it was certainly nice to not have to worry about it.
Reviewer: Jane Suesskind
well worth it
August 29, 2017
We booked these excursion for our June vacation and since it didn't cost much extra we took out the insurance. So glad we did. We had to reschedule our trip to August and had no difficulty changing our dates.
Reviewer: Jane Suesskind
Excellent
August 28, 2017
Glad we had it. Glad we didn't have to use it.
Reviewer: Kim Goetsch
Plan
August 22, 2017
Just in case!
Reviewer: Marilyn Hopkins
Excursion Protection Plan
August 12, 2017
Did not use
Reviewer: Harish Patel
Just in case
August 11, 2017
you never know what may come up...
Reviewer: jean demery
Not used, but you never know
August 11, 2017
I got it because in a previous cruise a bad weather caused to skip a port. Fortunately nothing happended in this cruise
Reviewer: Jaime Porras
Great piece of mind
August 09, 2017
We never had to use this but it was worth the piece of mind for $15
Reviewer: Sharon Magner
Excursion Protection Plan
August 09, 2017
Always a good idea to purchase these plans especially on cruises, when there might be a chance your ship might not be able to dock!
Reviewer: Christine Richmond
Good protection
August 04, 2017
Didn't need to use it but was comforting to know that we had the protection. Recommend getting
Reviewer: Gerri Adams
Didn't need it, but glad we had it
August 04, 2017
Although we fortunately didn't need the protection plan, having it gave us peace of mind.
Reviewer: Howard Rollin
Protection plan
July 29, 2017
We didnt used it but i feel protected just incase health or weather didnt permit us to travel
Reviewer: Fe Marcial
Excursion Protection Plan
July 29, 2017
Fortunately, we did not need to use the plan, however, we were glad to have the security of reimbursement if anything happened to change our plans. Additionally, one of our planned excursions was cancelled due to weather. We were reimbursed promptly.
Reviewer: Carolyn M. Sior
Great
July 26, 2017
Didn't have to use, but wouldn't leave home without it
Reviewer: Colleen Higgins
Did not have to use this
July 25, 2017
Thank goodness
Reviewer: Douglas P & Julia A Keenan
Did not have to use this
July 25, 2017
...but is looked comprehensive
Reviewer: Douglas P & Julia A Keenan
Didn't need it
July 21, 2017
We didn't need to use the protection plan, but, we felt comfortable knowing that if for some unforeseen reason we had it to use.
Reviewer: David Bole
Handy to Have
July 21, 2017
The plan came in handy when my friend decided to change the Yukon excursion.
Reviewer: Ida Tholen
Excursion protection
July 20, 2017
I luckily didn't need but you never know what can happen. Always glad not to worry about loses
Reviewer: M gordon
Rather safe than sorry...
July 13, 2017
We bought the plan just so if we couldn't make the trip we wouldn't lose all our money.
Reviewer: Sheila Doll
Mediterranean
July 12, 2017
Very pleased with all tours that met the schedule of our ship Celebrity Reflection and the tour guides.
Reviewer: Georgina De VERE
Excursion Protection Plan
July 12, 2017
Like most insurance plans, we received peace of mind, but, thankfully, did not have to use it.
Reviewer: Thomas E. Kerber
Excursion plan
July 11, 2017
Thankfully we had no reason to use the plan,but felt better knowing we had it if needed.
Reviewer: Ruff,V
Didn't need it but was glad to have it as a backup
July 07, 2017
We did not need to Excursion protection plan. but our late arrival in Juneau did not bother me because I knew we were covered by the Excursion Protection Plan. Even though we didn't need it, I would purchase it again without hesitation.
Reviewer: Lloyd Qualls
Plan
July 06, 2017
It worked out for us...
Reviewer: Ray Zeman
Worth It
July 04, 2017
A good deal for good coverage. Will recommend everyone get.
Reviewer: SHARON J KOCAK
Muy conveniente
June 30, 2017
Vale la pena. Uno nunca sabe q pueda suceder y si no puedes tomar alguna excursión, no pierdes el dinero. Muy recomendado.
Reviewer: Angel
protection plan
June 28, 2017
luckily did not need it but glad it was there in an emergency
Reviewer: john webersinn
Unable to go on 2 excursions
June 26, 2017
I am so glad to have purchased your Excursion Protection Plan. The night before our cruise, I fell and injured my knee and was unable to walk even with the use of my walker to the excursion start point. I notified your company immediately after realizing I could not make the excursion. I was sent a claim form and asked to get a physician statement which I did. I have been notified that the refund is in process. Everyone I have dealt with has been very understanding and concerned about my knee. Thank you for all your considerations.
Reviewer: Sharon P Glynn
Protection
June 25, 2017
Glad we didn't need it.
Reviewer: PJ Helwick
Peace of Mind
June 23, 2017
The insurance that I purchased on my excursions was worth what I spent on it. My Mom is 89 years old and I worried about having to leave the ship early. By buying the protection package I didn't have to worry about losing money by not being able to go on the excursion.
Reviewer: Barbara Hansen
EXCURSION PROTECTION PLAN
June 22, 2017
Did not have to use this as we did the tour which was awful. Too bad this plan did not cover great disappointment in the tour.
Reviewer: LAURA MOSELEY
Excursion Protection
June 22, 2017
All the excursions got us back to the ship in plenty of time for boarding.
Reviewer: Louise McKinney
EXCURSION PROTECTION PLAN
June 22, 2017
Did not have to file a claim but had peace of mind if we needed to cancel our trip.
Reviewer: LAURA MOSELEY
Excursion Protection Plan
June 21, 2017
Didn't have to use. Disappointed my excursion in St. Maartin was cancelled! As were many others. Got my money back, but too late to book another.
Reviewer: Laura Powers
Protection plan
June 20, 2017
We didn't have to use it but it was nice to know that it was there!
Reviewer: Joyce Babuik
Excursion Protection Plan
June 14, 2017
We took out this protection plan just for peace of mind. Luckily we did not have to use it.
Reviewer: Shirley Smart
Excelente
June 10, 2017
We totally enjoyed it, our driver was so nice and funny we will definately use shore excusions again.
Reviewer: Ester Stephens
Protection plan
June 08, 2017
We had no issues and did not have to use the protection plan but it is always an excellent idea to purchase this as you never know what may happen to prevent you from going on an excursion and it provides peace of mind to know you can get your money back if you have a problem.
Reviewer: Misty Harman
Excursion protection plan
June 07, 2017
Thankfully we didn't need to use the insurance but glad to have it.
Reviewer: Barbara Purrington
Reasonably priced
June 05, 2017
For very small extra cost, provided cancellation insurance. Was worth the peace of mind even though didn't have to use.
Reviewer: Glenn Macala
Excursion protection
June 03, 2017
I always believe in excursion protection.
Reviewer: Donna M Lee
Thanks for offering
June 01, 2017
Did not have to use it
Reviewer: Roma Klicius
Bermuda Island Tour
June 01, 2017
Buying the protection made us feel very comfortable.
Reviewer: Richard Lichtenberger
It's insurance
May 31, 2017
Yes, it's insurance & you're better off if you don't have to use it, and we did not so we had peace of mind. Great!
Reviewer: Larry
Protection Plan
May 30, 2017
So glad we purchased this plan! The $6.00 cost was well worth it, as we had to cancel two shore excursions because of treatment appointments in the Medical Centre on board.
Reviewer: Joann Cooke
Insurance
May 30, 2017
Insurance protection is important
Reviewer: Donna M Lee
Protection
May 25, 2017
It is always a good idea to have insurance protection for your excursions you never know when plans my get changed. Sometimes things just happen.
Reviewer: Linda Manning
Ins gave peace of mind
May 22, 2017
Having the insurance gave us peace of mind. We're in the midst of chemo treatments so never sure how we'll feel. Felt good to know we had an option to cancel out if needed.
Reviewer: Darlene H
Very good price
May 22, 2017
Fortunately, we didn't need to use the Excursion Protection Plan, but the price was fantastic for the coverage offered.
Reviewer: DONNA PILLETERE
Protection plan
May 19, 2017
Good piece of mind
Reviewer: Connie Cubillos
Protection Plan
May 19, 2017
Fortunately, we didn't need the coverage. Cost was reasonable so it was reassuring to have it just in case.
Reviewer: Josephine Garner
Western Caribbean cruise
May 12, 2017
We didn't need to use the protection plan but it was well worth the cost.
Reviewer: Ron Strouse
won't leave home without it
May 11, 2017
Never had to use it, but made me feel better to have it
Reviewer: Laine Gurley
Excursion canals in Costa Rica
May 11, 2017
The excursion was excellent and appreciated the protection plan.
Reviewer: Joanne K Brogis
Monte Carlo Excursion
May 08, 2017
This was a fantastic tour. Our guide was wonderful and we saw more sights than any of the tours offered through our cruise line.
Awesome day! Beautiful place.
Reviewer: Ron Prokott
Travel Insurance
May 06, 2017
Glad we didn't need it ,but it brought peace of mind .
Reviewer: Rodney Rager
Excursion Protection Insurance
May 01, 2017
Great price, did not have to use.
Reviewer: Daryl Knighton Sr
this product did not require use.
April 28, 2017
No need for using, which is a good thing. The knowledge that I had it was comforting.
Reviewer: Bryant Burnett
Protection plan
April 22, 2017
This gave us peace of mind, but fortunately did not have to use it.
Reviewer: Marion Gibson
Jade Cenote and ATV Tour
April 19, 2017
Money well spent! We spent ample time on the ATV trails, however we only spent about 15 minutes at the cenote. More time allocated to enjoy the beauty and grandeur of the cavern would have been great. Would recommend this to anyone who wants to break away from the large groups and crowds to enjoy a beautiful natural spectacle.
Reviewer: Jacob Pahlas
Cancellation insurance
April 19, 2017
Very pleased to have been offered this plan. Fortunately, we did not have to use it but it was very affordable and would recommend it to others.
Reviewer: Cathy Watson
Review
March 30, 2017
Good to know that if anything went wrong we were covered . Didn't need it so can't really tell how good it would have been.
Reviewer: pauline marshall
Great assurance for your excursion trip dollars
January 01, 2016
Having the trip insurance gave my wife and I peace of mind before and during our trip. Since ""things happen"" it is reassuring to know that you have insurance in case something unexpected happens and you cannot make your excursion.
Reviewer: Smiling Anthony
Great to have
December 29, 2015
Great Plan
Reviewer: Everything
Excursion Protection Plan
December 01, 2015
Glad I didn't have to use but glad I had just in case I did.
Reviewer: Swttxhny35
Protection Plan
November 06, 2015
Well worth the extra money. You never know what might happen.
Reviewer: Traveler
Well Worth the Small Cost
November 04, 2015
For older persons, the small cost of the insurance on the excursions is well worth the cost. We did not miss excursions because of illness but easily could have as my husband came home from the 30+ day cruise/trip with bronchitis and pneumonia and I had a cold/eye infection.
Reviewer: CBH
Excursion Protection Plan.
October 27, 2015
The plan paid up when the weather was too rough for our ship to dock, and we could not visit Mykonos. Thank you!
Reviewer: Jan
A well-priced plan for ""just in case""
September 10, 2015
While we ended up not needing it was a good value for just in case we did.
Reviewer: D&R
Peace of mind
September 02, 2015
Although we didn't need it, having protection for this package provided a lot of peace of mind. There is no telling when you might have to back out of any or part of your excursion package, so the small price we paid for this insurance was well worth it.
Reviewer: cel
Good for peace of mind.
September 01, 2015
This was a good value for the price. It doesn't cost much and gives good coverage for the more expensive excursions. Didn't need it, but that is what insurance is all about.
Reviewer: Jay
Excursion Protection Plan
August 19, 2015
Bought the plan just in case, but we didn't need it. The only downside of the plan is the time it takes to receive a refund if requested. Pay for it immediately, but have wait weeks for refund. Again, didn't need it.
Reviewer: Brotherstorm
glad to have it
August 15, 2015
Glad I bought this protection plan, did not need it for this trip
Reviewer: Doc
Good idea to purchase
August 10, 2015
Luckily did not have to use
Reviewer: Gadabout Gail
Excursion Protection Plan
July 23, 2015
The price was reasonable even though we did not use the Excursion Protection Plan
Reviewer: tmik
Do not use
July 23, 2015
Did not use it, but bought it in case of emergency
Reviewer: Visitor
Nice to have but didn't need it
June 18, 2015
This product was the insurance incase I couldn't go. I went and had a wonderful time so I didn't need it. If I had it was a great deal for the price.
Reviewer: Terry
protection policy
June 04, 2015
was glad t have the protection...luckily I did not need it
Reviewer: theresa
thankfully didn't need it!
June 01, 2015
worked great didn't need to use the protection plan
Reviewer: Icefightermom
Did not need but always is good to have.
May 18, 2015
We always get protection in case of unforeseen circumstances.
Reviewer: Linda
Just in case..
May 13, 2015
We didn't need the protection policy. The weather cooperated! Thank you!
Reviewer: Kathy
It's up to you...
May 07, 2015
So we purchased the plan - it was one of the first times that we had gone with none cruise line adventures. We didn't need it, but it gave us peace of mind and for that was good value. It's all up to you ...
Reviewer: English in Seattle
Excursion Protection Plan
April 05, 2015
Good idea for insurance. Luckily didn't need it!
Reviewer: Biker Boy
Good Policy
March 22, 2015
Good value
Reviewer: Larry
Dophin swim
March 22, 2015
Exceptional experirence, a must do, will definately do this again
Reviewer: Tempest
Lisa the survivor
March 20, 2015
It allowed me to relax and no worry if my excursion was canceled or I became sick
Reviewer: Lisa the survivor
Excursion Protection Plan
March 04, 2015
Excursion Protection Plan
Reviewer: Vicstictok
Travel protection
December 19, 2014
Travel protectection plan was well explained. Even though we didn't need it, was glad to have it available.
Reviewer: senior lady
Value Guarantee
November 17, 2014
Although we did not have to use it, it was a comfort to know it was there and at a good price.
Reviewer: John L.
glad i had insurance, grateful i did not
October 16, 2014
After our itenerary changed we were glad we had insurance. Even happier when we made our destination and did not have to use the insurance
Reviewer: rncfire
Roatan Eco Walk
October 08, 2014
Great low impact walking tour. Need to be able to climb lots of rough stairs. Guide very knowledgeable. Great for photos. Kids will like suspension bridges.
Reviewer: DebJ
Trip Ins not necessary
October 08, 2014
Bought excursion insurance just in case unable to go or cruise was delayed, but had no problems whatsoever. Tour companies were dependable, on time, courteous, and friendly. Insurance is just that - insured in case of unique situations - not that expensive.
Reviewer: TXtraveler
Excursion Cancellation Insurance
October 05, 2014
Unfortunately, all excursions had to be cancelled due to a medical emergency (detached retina surgery). Claim was expeditiously settled, and cost refunded soon after required documentation was submitted.
Reviewer: A cruise? - I'm on it!!
I would advise getting the protection
September 20, 2014
this was not an excursion, but rather travel protection in case we cancelled. Since one of the days I did not feel well when I got up, it was a good feeling to know we could cancel, even though we did not.
Reviewer: disneyw.
ALWAYS A NECESSITY
September 17, 2014
Because you never know what the future holds, we always buy the insurance.
Reviewer: LET/LHT TRAVELERS
Worth It
September 14, 2014
Worth the money
Reviewer: Christine
Great to have backup just in case
August 28, 2014
It gives me peace of mind to have insurance on a pricey trip just in case I need it.
Reviewer: Karen
Provided great peace of mind!
August 24, 2014
Good insurance product. Gives peace of mind. Did not have to use it.
Reviewer: Richard and Debbie
Professional
July 20, 2014
Our guide was informative and engaging. Tour nicely paced with time to explore on our own.Besides touring downtown Florence, our guide/driver brought us to beautiful overlook of the city. Bus driver friendly and safe. Even though it was a long day, the guide gave us just enough info, while allowing time to rest on the bus or enjoy the scenery. Better experience than a tour we took with the cruise ship.
Reviewer: Marlowefam
Protection plan is Insurance!
July 14, 2014
We purchased the protection plan for our pricey Dolphin swim excursion. We thought it was worth the assurance of knowing that we would not lose our money if we had to cancel at last minute, always a possibility with kids. In addition, we experienced having to cancel a cruise a few years ago shortly before we were due to leave. Since we did not have a protection plan for that, we lost 75% of the cruise cost. Ouch!
Reviewer: wireNmommy
Just in case
July 10, 2014
I always buy the insurance just in case.
Reviewer: BDR
Western Mediterranean tour
June 26, 2014
Alex was great & fun in France The tour in Rome was very interesting & historical sites were amazing Majorca was quaint & really enjoyed the ambiance Naples was ok--in the city would have been better if we had more time to spend outside the city. ..
Reviewer: Jo the traveler
MUST HAVE INSURANCE
June 06, 2014
Once again didn't have to use it. But glad we had it just in case. I wouldn't do any trip without insurance coverage. It's a lot of money invested when you never know what can happen.
Reviewer: LINDA'S TRAVELS
Peace of mind
June 01, 2014
Purchased this insurance to ensure that if we were unable to participate in any or all of the booked and paid for tours we would not be out of pocket. The product has easy to understand conditions and was good value. We did not need to use it but it provided peace of mind. Recommended.
Reviewer: AnnetteB61
felt secure with plan
March 11, 2014
Purchased the protection plan at a very low cost compared to most protection plans. We never had to use it, but felt comfortable knowing that we had protection if something went wrong.
Reviewer: ktuk
What do you say- It's Insurance
March 07, 2014
Hard to get excited about insurance. I suppose you're purchasing peace of mind. Like any insurance, you hope you never need it.
Reviewer: John Boy
I would buy this product again
March 04, 2014
Even though I did not have to use this product, it is a good idea to have the insurance on the excursion in case something happens and you get your money returned.
Reviewer: Oma and Opa
Great experience.
March 03, 2014
We did not get to complete one of our excursions due to weather related issues. After returning home, I contacted Shore Excursions to indicate what had happened. The very next day my credit card was reimbursed the funds for this excursion. The personnel at Shore Excursions was very nice and professional. I would definitely book shore excursions with this company again.
Reviewer: Bettyboop284
Shore Excursion
February 12, 2014
Me and my brother enjoyed it.
Reviewer: wcrooster7
This was an amazing trip!
January 26, 2014
The only down side of this trip was that the information we received via email needed to explicitly state that this trip was not the same one that would be available for purchase on the cruise ship. We almost missed this trip because of our confusion about that.
Reviewer: Our Lady of Latte
reassuring
January 01, 2014
ok
Reviewer: drp
Good Value
December 26, 2013
It is a Good Safety Net.
Reviewer: Colleen The Swimmer
Lucky we didn't need it
November 21, 2013
The best thing about any insurance policy is not having to use it. We were healthy and our guides were where they were supposed to be when they were supposed to be there. What more can you ask. Yes, we would purchase tour insurance again but were happy we didn't need it.
Reviewer: P and B
No Quibble Refund
November 14, 2013
Our cruise was rerouted due to Hurricane Raymond so we did not put into the port where we had booked a tour. On our return I phoned Shore Excursions and the refund was immediately applied to my credit card. Service could not have been better.
Reviewer: Kathy M
Low Cost Protection
November 12, 2013
Low Cost Insurance in Case of Emergency
Reviewer: Jus' Cruisin'
insurance
November 11, 2013
didn't need to use the product, but good insurance
Reviewer: Dianne
Insurance is insurance
November 01, 2013
Purchased Insurance in the hope of NOT having to use it....we didn't..how does one rate INSURANCE...it was good, I guess...we didn't need to use it...better still. Would I buy it again, yup..cuz ya never know!
Reviewer: DeniseDarrell
Well Worth the Price
July 25, 2013
This insurance is well worth the price, my son was unable to go on our cruise due to being ill, I called the excursion company a day before the excursion and they were very understanding and very helpful. I didn't get any runaround and becuase I had the insurance they refunded my money within days. All I had to do was send a note from my doctor.
Reviewer: Elmo
Always Protect Yourself
July 03, 2013
Excursion Protection Plan is a smart purchase, we did not have to use it but if for any reason we need it to it was there. Think twice before saying no the this plan.
Reviewer: SANAK
well worth the money
June 19, 2013
One member of our party could not dive due to inner ear problems. Refund was given to this diver by Shore excursions
Reviewer: scuba pro
Alot of money not to protect
June 17, 2013
Hope you wont have to use the insurance cuz that means you either didnt get to go or something was wrong.
Reviewer: Lisa
Also get insured
June 04, 2013
Good coverage
Reviewer: Cookinwine
Excellent tour of Costa Maya Ruins
April 14, 2013
Our guide for the Costa Maya Chaccoban Ruins was very entertaining and knowledgable. The bus was a pleasant surprise as I was not expecting a coach bus. Very comfortable. Getting to the meeting point was a bit more of a hike than I expected but overall not bad. Allow 20+ minutes once you're off the ship (depending on how fast you walk). Overall, I would highly recommend this excursion.
Reviewer: Empty Nest Travellers
Did not use Excursion Protection Plan
March 28, 2013
Great to know I had this if needed
Reviewer: BAM
Did not need
March 25, 2013
Was nice to ahve piece of mine if we had had a problem
Reviewer: Woody
Peace of mind
March 22, 2013
This is a great value for the price. Our embarkation was delayed due to heavy fog, and having purchased the excursion insurance gave us peace of mind as we were not sure if our itinerary would remain as scheduled.
Reviewer: The V's
A little insurance - in a big way.
February 05, 2013
I bought the insurance thinking it might be a good idea because there are many variables I did not have control over. My son got sick on the cruise and missed two excursions. This was the easiest, nicest, most responsive refund ever.
Reviewer: Marr
Peace of Mind
January 22, 2013
I have used Shore Excursions insurance for several cruises - Europe, Caribbean, and Alaska. With multi-port excursions, land tours, ziplines, scuba diving and snorkeling, we prefer our ""adventures"" to be with our excursions, not with any issues that may come up where we cannot have our fun due to no fault of our own. The reasonable price makes this an easy decision in today's travel environment.
Reviewer: suzyQ
Would buy insurance again.
December 28, 2012
Glad I took insurance since ship was unable to anchor.
Reviewer: Ceci
Just in case
December 27, 2012
The excursions were so cool, I'm glad we didn't have to use this insurance.
Reviewer: Randy and Debbie
Good value
December 07, 2012
We had some possible family heath issues when booking our cruise/tours, we felt it was worth it to purchase the insurance. It was a good value and we were glad we didn't have to use it.
Reviewer: C and R
Great Excursion Protection Plan
November 28, 2012
We had three shore excursions scheduled and had opted for the Excursion Protection Plan. Two days prior to our departure for a 12 day Mediterranean cruise, my husband had to be hospitalized. Doctors advised us not to travel. I reached out to Shore Excursions via telephone on the weekend to cancel our excursions; the matter was handled promptly. I was given clear instructions regarding what to do to receive a refund. My husband's faxed hospital discharge summary was accepted as proof of a medical emergency. A full refund check arrived very promptly and as promised. I really look forward to working with Shore Excursions on future trips. By contrast, another insurance company, which provided coverage for the cruise portion of our trip, required very extensive medical documentation, necessitating another visit to the physician and other forms/procedures, which took a total of two weeks to collect and forward to the company. Another two weeks passed before we received our refund. Shore Excursions Protection Plan was much better and more efficient.
Reviewer: World Traveller
Honduras Zip Lining Best adventure ever!
June 21, 2012
The Honduras Zip Lining day was the most adventurous and thrilling experience of my life! The entire day is worth the price of the excursion. After zip lining with very experienced tour guides you are taken to a beautiful beach and also get a free tropical drink as an added bonus! Who could ask for more.
Reviewer: Debbie
Was nice to know if needed wss there
March 05, 2012
Didnt need it
Reviewer: Racngma
I would buy this again
March 04, 2012
Buying this insurance for the excursion was well worth it.
Reviewer: lillindylu
Thankfully did not need it.
December 21, 2011
Very low cost to insure that you don't spend your money and then have something come up that keeps you from going.
Reviewer: Boblynn